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Positive Communication K. Srinivasan 23 Jan 2011 5 th UnConference of Action 2020

Positive Communication K. Srinivasan 23 Jan 2011 5 th UnConference of Action 2020. What we will discuss today. Games to understand our approach Where do we go wrong? Positive approach Positive words. Generally what are the communication problems faced by present day youngsters?.

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Positive Communication K. Srinivasan 23 Jan 2011 5 th UnConference of Action 2020

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  1. Positive Communication K. Srinivasan 23 Jan 2011 5th UnConference of Action 2020

  2. What we will discuss today • Games to understand our approach • Where do we go wrong? • Positive approach • Positive words

  3. Generally what are the communication problems faced by present day youngsters?

  4. When you see the following pictures, what is the impression you get about the characteristics?

  5. Is it Half full or Half emply?

  6. Name only one picture - Rose or skull?

  7. Let us analyse how we perceived the pictures

  8. Positive Attitude Positive thinking Positive Communication

  9. How to develop positive attitude and positive thinking?

  10. Saying negative things in a positive way • Good Friday • Nalla Pambu • Attaining lotus feet of God • Mahamayee

  11. How to say ‘No’ in a positive way • Start in a neutral way • Supress the negative information in a complex way • End in a positive or neutral way

  12. Use of positive words • Avoid negative words, as much as possible • Use positive words • Give importance to others

  13. Sample positive words

  14. Positive words • “Definitely, “Surely”. “Absolutely” • “Certainly” • “Rest Assured Mr……” • “I do understand the inconvenience you have faced……”

  15. Some more : • “I will be more than glad/ happy to assist you….” • “I completely understand the reason why / your situation….” • Great ! Fantastic ! Perfect ! Marvelous ! Pretty well

  16. Can you suggest some more words and share your experience?

  17. Thank You K. Srinivasan Prime Point Foundation www.prpoint.com prpoint@gmail.com 91766 50273

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