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Information Technology . Unit 3, Unit 4, Unit 7. ICT. Information and Communications Technology = Use of computers, telecommunications and electronics to gather, store, process and distribute information. Internet. International network of computers connected through the telephone network.
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Information Technology Unit 3, Unit 4, Unit 7
ICT • Information and Communications Technology • = Use of computers, telecommunications and electronics to gather, store, process and distribute information.
Internet • International network of computers connected through the telephone network. • It is used to transmit and receive data and information globally at a low cost
E-Mail • Electronic Mai • Method of sending a typed message and computer files directly from one computer to another. • It is fast, efficient, convenient and cheap. Copies can be sent to several people at the same time • It is not secure (hackers may gain access to information), incorrect addresss, technology may not be available, viruses are a problem
Intranet = Internal Computer Networks – networks of computers within a business. They allow employees to send files to each other over the computer network. Also called Local Area Networks (LAN)
EDI • = Electronic Data Interchange • Automated stock ordering system that allows orders to be placed automatically from a computer in one business to a computer in another business using the Internet. (Companies need similar software etc) • Minimum of paperwork and stock mgt costs • Speeds up stock ordering • Invoices, statements are sent out automatically • IPaymentsare made automatically • mprovescashflow and customer satisfaction • Reduces human errror
Video Conferencing • Virtual meeting where participants can see and hear each other through the use of video cameras, telephone links and monitors. • Can take place over any distance • Reduces travel time • Reduces costs
Software • Programs that can be used on computers e.g. Microsoft Office (Windows 7 and 8) • Word Processing – reports, letters • Spreadsheets – calculations, budgets • Powerpoints - presentations • Databases – clients and employee details • Desk top Publishingn – leaflets, brochures
Teleworking/E-working • Employee works on the move or from home (Using laptop, tablet or phone) • The employee needs access to office files via email, internet and telephone • Employees travel less and have more freedom to choose their hours of work
Benefits of IT – page 65 • Speed • Location • Decision making • Management structures
Risks of IT • Information security • E-crime • System failure – interent down • Expense – maintenance, equipment replacement
CAD • Computer Aided Design • Used in Design of products • Use of computers to assist in the creation, modification, analysis, or optimisation of a design
CAM • Computer Aided Manufacture • Using computers to automate part of the work on an assembly line to significantly reduce labour costs and improve quality control
CIM • Computer Integrated Manufacture • Uses ICT (such as robotics) to control the entire production process, from design, and stock control to assembly and quality control. • Reduces labour costs • Needs careful management control to avoid disruptions to the process
Impact of technology on Production and Stock Control • EDI • CAD • CAM • CIM • Reduced costs and increased efficiency
Impact of IT on human resources • Redundancy • E-working • Training – • Payroll management
Impact of IT on costs and financial management • New technology - expensive • Maintenance • Speed and accuracy increased • Less transport costs – videoconferencing • Advertising and marketing costs reduced due to ecommerce – websites • EDI reduces costs of paperwork
Impact of IT on management • Human Resource manager – dealing with redundancies, training, industrial relations • Viruses, power cuts, internet accesss, broadband • Data security – Data Protection Act1988 and 2003
E Commerce • Also known as B2C (Business to Consumer) • Using the internet to sell to consumers
E Business • Also known as B2B (business to business) • Using the internet to conduct all types of business and financial transactions, not just from business to consumers. • It includes buying and selling to other businesses.
M Commerce • Using mobile phone technology for business and financial transactions