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Advantages of CMS. CMS Debate: Challenging the Consensus Piero Tintori - TERMINALFOUR piero.tintori@terminalfour.com Stephen Pope - Eduserv stephen.pope@eduserv.org.uk. Agenda. Defining Web Content Management What is a WCMS? What isn’t a WCMS? The key advantages of a WCMS
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Advantages of CMS CMS Debate: Challenging the Consensus Piero Tintori - TERMINALFOUR piero.tintori@terminalfour.com Stephen Pope - Eduserv stephen.pope@eduserv.org.uk
Agenda • Defining Web Content Management • What is a WCMS? • What isn’t a WCMS? • The key advantages of a WCMS • Life without a WCMS
Defining Web Content Management • Our definition: • Software automation of the tasks involved in publishing and managing content on a website • A system that allows users update content on a website
Defining Web Content Management • What is also WCMS? • Blogs – simple content management • Wiki • Discussion boards • What isn’t a WCMS? • A database on its own (no business logic) • Unstructured files
The key advantages of a CMS Stephen Pope [stephen.pope@eduserv.org.uk]
The Manual Edit .. • Someone in the company wants an important press release put on the web site. • Release is emailed (probably in word format) to the web team (or external company) • Web team have to download the original page from the website / create a new page from a template then manually convert the text/formatting into HTML. • Press release has to go live at 12 midnight so someone has to wake up and upload it at 11:59pm :¬/
Workflow • Enforce standards • Editorial Control • Editor final approval / Preview content in place. • Version control – instant rollback – nothing overwritten.
Workflow • Publishing Control • Hide / Schedule / Expire / Archive • Quality Control • Compel alt tags / tidy html / check spelling • Accountability / Paper trail
Security • Granular role based security • No more ‘Pandora's Box’ – people only see what they are allowed to see. • Delegate Responsibility • Different people can be in charge of their own parts of the web site (press/events) • No need for everything to pass through the web team!
Content Delivery • Scheduled Publish / Archive • Multiple Platforms (Web/Mobile/RSS) • Multiple Languages • Multiple Audiences (Metadata) • Edit in place • Publish to Staging / DR / Static • SES URLs / Aliases • Snapshots for FOI requirements
Rapid Development • Separation of content from presentation • People of all skill levels involved • Design • Content Migration • Quick re-skinning • Reusable elements such as templates and renderings (breadcrumb / nav. menus) • Centralised Content / Documents (extranet / intranet) / Links – Update Once ! • Security / Workflow controls • Modules - Probably been written before !
Maintenance • Rapid Updates • Common Interface • Quick to train • Content users in charge of their own content not web devs. • Import / Paste from office apps • Manage many users • Workflow • Distributed contributions • Rollbacks • Centralised document management
System Integration • Doesn’t all have to be out of the box • Security - Integrate with LDAP/Athens/Shib • Documents – Sharepoint / Central Store • Search Engines – Google/Dtsearch/Ultraseek • Data-Providers (XML/SQL) • Stats • Will always needs customisation
Open Standards • Information freely available • Data in XML • Route out • Minimise Migration • Presentation in XSLT • Small changes can be made by people with HTML knowledge • Not locked into custom API for presentation • XAML / SAML / XACML
Life without a CMS Stephen Pope [stephen.pope@eduserv.org.uk]
Problem Areas • Tedious Web Management • The Webmaster Bottleneck • “Enterprise Cut and Paste” • Corporate Governance • Reuse of Content
Tedious Web Management • Your spend most of your time making minor changes to areas that won’t even be appreciated by people • Fixing broken links • Restructuring Site Map • No time to work on more interesting features and developments
The Webmaster Bottleneck • You become the typing pool of the organisation • “Enterprise Cut and Paste” • Build up of frustration • Publishers want to publish faster and have control • Webmasters find that “Cut and paste” is boring work • Would be publishers don’t understand the work involved
Corporate Governance • “Extra bureaucracy to cover ourselves from complaints” • Version control – snap shots = Lots and lots of backup tapes! • Who signed off what… in the absence of an audit trail who is responsible?
Reuse of Content • If you have good content… get more value from it… reuse it • Five websites = five times the work • 5 Languages = five times the work excluding translation • Different versions of the same content in different places
Conclusion • WCMS will make you life easier… • Your internal publishers will be happier… • Your visitors will have up-to-date and consistent / accessible content…
Conclusion • CMS may change your life….