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Choice Based Lettings The impact upon (ex) Offender Management

Choice Based Lettings The impact upon (ex) Offender Management. What is Choice Based Letting?.

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Choice Based Lettings The impact upon (ex) Offender Management

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  1. Choice Based LettingsThe impact upon (ex) Offender Management

  2. What is Choice Based Letting? Choice Based Letting is a new way for customers to find and rent a home from Local Authorities and other social landlords, where the customer identifies the properties for which they would like to be considered.

  3. Tenant Offer Viewing Short-listing Bidding cycle Advert How Does it Work?

  4. Service Aims • To place Customers at the heart of housing • To increase tenancy sustainment • To increase customer satisfaction

  5. Traditional Allocations Driven by officers Complex Opaque and secretive Cumbersome processes Encourages dependency Tenure specific Choice Based Lettings Driven by customer choice Simple Transparent and open Efficient Promotes empowerment Multi-tenure Sustainable communities Advantages of CBL

  6. Challenges to Accessibility • How is an offender able to place a bid whilst in prison/community? • How does an offender access property information? • How does an offender participate in the viewing process?

  7. Challenges to Offender Managers/Key Workers • How do you empower your client to engage in the CBL process? • How is it ensured that properties upon which clients ‘bid’ are appropriately risk assessed & managed? • What is required of you to assist a client during the ‘bidding process’?

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