140 likes | 315 Views
FUNCTIONS OF MANAGERS. WHAT IS MANAGEMENT? . An art more than a science Inherently social in nature Getting things done through others. FOUR FUNCTIONS. First stated by Henri Fayol(1841-1925)-French CEO Now stated as 1. Planning 2. Organizing 3. Leading 4. Controlling.
E N D
WHAT IS MANAGEMENT? • An art more than a science • Inherently social in nature • Getting things done through others
FOUR FUNCTIONS • First stated by Henri Fayol(1841-1925)-French CEO • Now stated as • 1. Planning • 2. Organizing • 3. Leading • 4. Controlling
PLANNING & ORGANIZING • Planning -- Setting firms goals plus the way to accomplish them • Organizing -- deciding structure of decision-making • What will be done, by whom, for whom
LEADING & CONTROLLING • Leading-- Motivating employees to achieve firm’s objectives • Controlling -- • Monitoring progress toward goals • Taking corrective action
TYPES OF MANAGERS • 1. TOP MANAGERS • 2. MIDDLE MANAGERS • 3. FIRST-LINE MANAGERS • 4. TEAM LEADERS
MINTZBERG’S ROLES OF MANAGERS • 1. INTERPERSONAL • 2. INFORMATIONAL • 3. DECISIONAL
ESSENTIAL SKILLS FOR MANAGERS • 1. TECHNICAL SKILLS • 2. HUMAN SKILLS • 3. CONCEPTUAL SKILLS
ADDED ESSENTIAL • MOTIVATION TO MANAGE • How enthusiastic is an employee to manage the work of others • After all getting work done through others is what management is all about
TEN MISTAKES OF MANAGERS • 1. Insensitive, intimidatingاخافه, bullyingمجبر • 2. Cold, aloofبعيد, arrogantمتغطرس • 3. Untrustworthy • 4. Too ambitious, playing politics • 5. Specific performance problems
TEN MISTAKES OF MANAGERS, cont • 6. Overmanaging -- not delegatingغير مفوض • 7. Ineffective staffing • 8. Can’t think strategically • 9. Can’t adapt to different bosses • 10. Overdependency on mentor ناصح
COMPETITIVE ADVANTAGE THROUGH PEOPLE • PRODUCT OR SERVICE BEING EQUAL • ADVANTAGE RESTS WITH EMPLOYEES WHO ARE BETTER, MORE COMMITTED • EMPHASIZES SOCIAL NATURE OF THE FIRM