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Texas Brahmas Spring 2010 Internship. By: Jared Snow SPMT 484 May 6, 2010. Contact Information. Brahmas Address: NYTEX Sports Centre 8851 Ice House Drive North Richland Hills, TX 76180 (817)336-4423 www.brahmas.com Site Supervisor: Scott Plourde (Director of Sales) Splourde@brahmas.com.
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Texas BrahmasSpring 2010 Internship By: Jared Snow SPMT 484 May 6, 2010
Contact Information • Brahmas Address: • NYTEX Sports Centre8851 Ice House DriveNorth Richland Hills, TX 76180 • (817)336-4423 • www.brahmas.com • Site Supervisor: • Scott Plourde (Director of Sales) • Splourde@brahmas.com
Site Ranking • I rated this site 4 out of 5 stars, because I truly felt like a member of the front office staff, not just a lowly intern. I was treated with respect and my input at weekly sales meetings was always taken into consideration. Everyone I worked with was very friendly and was always willing to assist me if I ever had a question. Best of all, I was given assignments and projects and was trusted to complete them without direct supervision. I really enjoyed my time with the Brahmas this semester and am glad I chose to do my internship there.
Words of Wisdom • I feel that after completing this internship I can share the following advice: • Make sure you give your best effort in everything you do, even if you believe it’s something insignificant • Try to get to know everyone that you work with, because you never know who somebody knows and they may be able to help you in your future endeavors • Always be eager to learn and do as much as possible • Be on the lookout for the opportunity to develop new skills that can enhance your marketability when applying for future employment
Internship Objectives • Develop a competency for all aspects of working in the Texas Brahmas front office to include: • Box Office proficiency • Mastery of customer management software • Understanding of the sales process • Participation in all areas of game day operations
Daily Activities • Create flyers for the sales staff for upcoming group nights • Help out in the box office by doing the following: • selling tickets to fans both at the ticket window and over the phone • Fulfill comp requests for tickets • Print tickets purchased online and place them in the will call box • Update prospective customer lists for potential group sales • Marketing/community events • Healthy Goals • All other duties as assigned
Project Description • Fish Bowl Project: • Input data from fish bowl information requests into TeleMagic customer software for future solicitations • Call everyone who filled out a request form and offer them promotional tickets for an upcoming game and ask if I can send them information on playoff packages and 2010-2011 season tickets • Make follow-up calls to all guests to insure distribution of playoff and season ticket literature