SUB-SAHARA AFRICA TRANSPORT POLICY PROGRAM (SSATP)

SUB-SAHARA AFRICA TRANSPORT POLICY PROGRAM (SSATP) INRODUCING THE COMMERCIALIZED ROAD MANAGEMENT(CRM)PROJECT By Kingson Apara Senior Transport Specialist, World Bank Team Leader-SSATP

Context and Rationale context: ssatp strategic objective and direction-dp2: • sustainable institutions and financing for roads and transport services • work programs adopted at the ssatp annual general meeting –lilongwe 2009 • deviations from rmi principles by some countries

RATIONALE: LESSONS LEARNT • LIMITED ATTENTION TO EFFICENCY AND RESULT EFFECTIVENESS IN ROAD PLANNING AND PROGRAM DELIVERY • LIMITATIONS OF THE RMI MODEL • STATIC • NO MONITORING AND EVALUATION (M&E) DISPOSITIONS • WEAK RESULTS AFTER 2+ DECADES OF EXISTENCE • LIMITED SCOPE: TOO MUCH FOCUS ON FINANCING • LITTLE OR NO INCENTIVE TO PROMOTE CHANGE • LITTLE ATTENTION TO STANDARDS ENFORCEMENT AND DATA CAPTURING

RATIONALE: LESSONS LEARNT • RECOGNITION OF NEED TO BALANCE QUEST FOR FINANCING WITH IMPROVEMENT OF RESULTS • BETTER RESULTS NOTED IN COUNTRIES IMPLEMENTING CRM APPROACHES • OWNERSHIP CRISIS: • SOLUTIONS GENERALLY PERCEIVED AS IMPOSED FROM OUTSIDE • OVER 20 RMF TOOLS DEVELOPED BUT SURVEYS POINT TO LITTLE AWARENESS, LITTLE USE • DEPENDENCE ON FOREIGN EXPERTISE AND FINANCING • LIMITED SUPPORT FROM GOVERNMENTS, SSAL INSTITUTIONS • LIMITED ENFORCEMENT OF STANDARDS • LITTLE EMPHASIS ON RESEARCH AND DEVELOMENT

THE WAY FORWARD FOR SSATP: THE CRM PROJECT OBJECTIVE ENDOW SSA WITH A FRAMEWORK FOR SUSTAINABLE MEASUREMENT AND PROMOTION OF RMF EFFICIENCY AND RESULTS STANDARDS, THAT IS RECOGNIZED AND ADMINISTERED BY CONTINENTAL INSTITUTIONS THEMSELVES AND USED ACROSS THE CONTINENT

CRM PROJECT OUTCOMES • WIDER USE OF COMMERCIAL ROAD MANAGEMENT SYSTEMS AT COUNTRY LEVEL • ABILITY TO MONITOR, RANK AND COMPARE PERFORMANCE AND RESULTS IN AND ACROSS COUNTRIES USING STANDARDIZED DATA • INCREASED ADVOCACY FOR EXCELLENCE AND PERFORMANCE RECOGNITION

WHAT IS THE PROPOSED CRM MODEL? • A SET OF STANDARDS, REFERENCES, PROCESSES AND TOOLS TO FACILITATE MEASUREMENT, RANKING AND PROMOTION OF EFFICIENCY AND RESULTS (QUALITY) EFFECTIVENESS IN THE ROAD SECTOR IN AND ACROSS COUNTRIES • FOCUS : STANDARDIZATION • COMPONENTS INCLUDE: • MONITORING TOOLS • ADVOCACY TOOLS • KNOWLEDGE AND INNOVATION

CRM MONITORING TOOLS • CRM COMPLIANCE STANDARDS-QUANTITATIVE CONFORMANCE CRITERIA (IMPROVED RMI PILLARS WITH A SCORING SYSTEM) TO MONITOR AND EVALUATE: • POLICY COMPLIANCE • ORGANIZATIONAL EFFECIVENESS • MANAGEMENT EFFICIENCY • FINANCING PARAMETERS • BENEFICIARY (AS OPPOSED TO USER) FOCUS • RESULTS STANDARDS –STANDARD INDICATORS TO MEASURE, COMPARE AND RANK RESULTS AND CHANGES ON THE GROUND IN AND ACROSS COUNTRIES • PROCESS STANDARDS-STANDARD INDICATORS AND TRIGGERS (BENCHMARKS) TO CHECK PROGRESS TOWARD CRM COMPLIANCE AND RESULT ATTAINMENT

ADVOCACY TOOLS= PERFORMANCE RANKING AND RECOGNITION • COUNTRY ROAD PERFORMANCE INDEX (CRPI) • AWARDS FOR EXCELLENCE: RECOGNITION FOR LEADING (GOOD PRACTICE) RESULTS AND QUALITY • CONTINUING IMPROVEMENT PRIZES –RECOGNITION (INCENTIVE) FOR PROGRESS

KNOWLEDGE AND INNOVATION TOOLS • TOOLS TO COLLECT, ANALYSE AND COMPARE DATA • DATABASE ON COUNTRY PROFILES, LEADING EXAMPLES, AWARD AND PRIZE WINNERS • NEW DEVELOPMENTS: RESEARCH AND DEVELOPMENT (R & D): PUBLICATIONS • TRAINING TOOLS

Some Management principles • Product: the ROAD is A COMMERCIAL product-has a value (asset) and a price (sale) • OWNERSHIP: EXERCISED THROUGH EQUITY FINANCING; who owns the road? • Profit: ROI to owner-owner incentive-business essence • Customer (demand)-who is the customer? • Customer preferences vs. Price, quality • Management: expertise-usually recruited under contract • Policies : defined by owners; implementation oversight -usually delegated to board; execution by management • Board-also owners-have interest in the business-elected/appointed for their expertiseexpertise

Project strategy • Seek upfront endorsement at SSATP AGM • Seek upfront ownership by SSA • stakeholders: • Integrate most of the design and feedback work into the agenda of major continental forums: Arusha conference in August; ASANRA workshop in September, SSATP AGM in October, ARMFA AGM in November • Use training in RONET to leverage country commitment to data collection • Base support to countries on a demand-driven basis : commitment assurance

Project strategy • Partnerships and sustainability: • use existing systems where necessary during design: e.g. WB core indicators; AICD indicators and database; ARMFA/ASANRA/SSATP web sites; etc. • work with key donors (world bank, EC, AfDB, DfID, AFD, etc.) to mainstream sustainable road data collection , analyses and standards enforcement in country programs • mainstream implementation oversight in the agenda of continental road associations • identify other partners through early project disclosure (e.g. presentation at the SSATP 2010 AGM)

Project strategy (con’t) • implementation: country-based • promotion and oversight: regional associations; advocacy component by independent body (tbd) • financing: SSATP and countries initially and stakeholders subsequently • evaluation: independent bodies under regional associations

Tentative Project Steps – 2010-2011 • Feedback on project rationale and design at continental forums: Arusha in august 2010, ASANRA in Sept 2010, SSATP in Oct 2010, ARMFA in November 2010 • Project included in SSATP work program at the 2010 AGM • concept note approved by pmt by January 2011 • agreement on roles and contributions of continental associations (ARMFA, ASANRA and AGEPAR) by January 2011 through revised MOUs with SSATP

Tentative Project Steps: 2010-2011 • launch enrolment for RONET training by countries (RAs and RFs and RAs before October 2010 • identify two countries for training in RONET at SSATP 2010 AGM • prepare RONET training tools by Oct 2010 • conduct RONET training of trainers for English and French speaking audiences by February 2011 • recruit TA to assist with model design by March 2010

Your views highly appreciated especially on rationale and management principles • Thank you

SUB-SAHARA AFRICA TRANSPORT POLICY PROGRAM (SSATP)