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A cross-case comparison of BSCW in different educational settings. Klaas Sikkel, Lisa Gommer & Jan van der Veen University of Twente. Contents. [KLAAS] Introduction, BSCW [LISA] Research set-up, sample cases Results [KLAAS] Conclusions. Basic Support for Cooperative Work.
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A cross-case comparison of BSCW in different educational settings Klaas Sikkel, Lisa Gommer & Jan van der Veen University of Twente
Contents [KLAAS] • Introduction, BSCW [LISA] • Research set-up, sample cases • Results [KLAAS] • Conclusions
Basic Support for Cooperative Work Virtual space in which members can store files, messages, … Technical features include: • Basic version management • Locking • Awareness information
Archiving Collaborative authoring Discussion Reviewing Monitoring Communication Using ICT Logistics Course info Access control Functions used in education
Evaluation framework • Reasons for success / failure of BSCW in education • 7 case studies covering a wide range of educational activities • Data from BSCW evaluation and external cases • Analysis and cross-case comparison
Case 1. Didactic training • Teacher training course for new staff members • Course sessions every two weeks + group work in between • Experience ICT in education • BSCW as support for groupwork and personal portfolio
Case 6. Pupil Counselling • Course: Pupil counselling and remedial teaching (25 students) • Students work on assignments in groups of 3 • Presentation of deliverables to students and teachers via BSCW • Commenting on other groups
Criteria for acceptance 4E model (Collis) • Effectiveness • Ease of use efficiency, learnability,user-friendliness • Engagement personal feelings about use of ICT • Environment organisational, social-cultural, technological
Effectiveness / Efficiency Effectiveness traps 1 The tool is not effective for the task 2 Using the tool is not effective for the aims of the course(from the students’ perspective) Efficiency trap 3 There is a more efficient way to perform the same task
Conclusions 1 Shared workspaces are most effective and efficient when used for their ‘core’ functionality: an online repository for objects of collaborative work (Generally, most tools are most efficient for the purpose for which they were created)
Conclusions (contd.) 2 Use ICT when it serves a purpose, not simply because it’s there The leading question ought to be “what is the right medium for ...” rather than “can we use ICT for ...”
More details in a technical report K. Sikkel, E.M. Gommer, J.T. van de Veen (2000) Using Shared Workspaces in Higher Education. DOC 00-30, DINKEL Institute, University of Twente, Enschede, The Netherlands retrievable from www.cs.utwente.nl/~sikkel/papers