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Chris Croft Management Trainer, Poole chriscrofttraining.co.uk

Interesting ideas to think about. Things I’ll do, or try. 9.00. Leadership. Chris Croft Training. Chris Croft Management Trainer, Poole www.chriscrofttraining.co.uk. Make notes!. 9.00. Leadership. Chris Croft Training. The Captain of The Ship. He cares about the customers

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Chris Croft Management Trainer, Poole chriscrofttraining.co.uk

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  1. Interesting ideas to think about Things I’ll do, or try 9.00 Leadership Chris CroftTraining Chris CroftManagement Trainer, Poolewww.chriscrofttraining.co.uk Make notes!

  2. 9.00 Leadership Chris CroftTraining The Captain of The Ship • He cares about the customers • He cares about quality • He’s in touch with his people • He’s got the biggest musclesand is prepared to get his hands dirty • …but is he any good as a captain?

  3. 9.00 Leadership Chris CroftTraining The Captain of The Ship – what SHOULD he be doing? • Only four exceptions • Emergencies (kick self!) • MBWA • B2tF • Working Captain • Vision • Systems • People • Doesn’t sound like a full time job does it?

  4. 9.00 Leadership Chris CroftTraining Tannenbaum and Schmidt’s Management Continuum It’s all about control But how much to keep and how much to give away??

  5. 9.00 Leadership Chris CroftTraining Tannenbaum and Schmidt’s Management Continuum Tell Sell Consult Share Delegate Abdicate Monitor and Support Empower No Monitoring, but Support No Monitoring and No Support

  6. 9.00 Leadership Less control More Motivation Time Chris CroftTraining Tannenbaum and Schmidt’s Management Continuum Tell Sell Consult Share Delegate Abdicate X But which one to use?? X X Empower

  7. Leadership Chris CroftTraining Competent Not competent Why would they be in this box? Motivated Notmotivated

  8. Leadership Chris CroftTraining Competent Not competent Why would they be in this box? New starter Motivated Notmotivated

  9. Leadership Chris CroftTraining Competent Not competent New starter Experienced Motivated Why would they be in this box? Notmotivated

  10. Leadership Chris CroftTraining Competent Not competent New starter Experienced Motivated Square peg no C  no M no C  ignored Why would they be in this box? Notmotivated

  11. Leadership Chris CroftTraining Competent Not competent New starter Experienced Motivated What shall we do with them? Bored Mismanaged Wasted Square peg no C  no M no C  ignored Notmotivated

  12. Leadership Em Chris CroftTraining Competent Not competent 1 2 Instruct Direct Tell. Delegate. Motivated 3 Sack them! 4 Work with them Coach Explain Encourage Praise. It’s worth it Use their knowledge to motivate them: Involve Consult Thank. Delegate?? Notmotivated

  13. Leadership Em Chris CroftTraining Competent Not competent Leadership and the one minute manager 1 2 Instruct Direct Tell Delegate Motivated 3 4 Involve Consult Coach Explain Encourage Notmotivated

  14. Leadership Em Chris CroftTraining Competent Not competent 1 2 Instruct Direct Tell Delegate Motivated 3 4 Involve Consult Coach Explain Encourage Notmotivated

  15. Leadership Em Chris CroftTraining Competent Not competent 1 2 Instruct Direct Tell Delegate Motivated 3 4 Involve Consult Coach Explain Encourage Notmotivated

  16. Leadership Em Tech1:1 PM +£ PM +£ £40k £30k £20k PM PM Chris CroftTraining Competent Not competent 1 2 Instruct Direct Tell Motivated Delegate 3 4 Involve Consult Coach Explain Encourage Notmotivated

  17. 9.00 Leadership Chris CroftTraining The Responsibility Virus – by Roger Martin (enhanced by me) Empower Delegate Share Consult Coach Tell

  18. Leadership Chris CroftTraining The End Tip of the month… Free For ever Never repeats

  19. Leadership Chris CroftTraining The End Tip of the month… Free For ever Never repeats

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