EOC Show & Tell

1. EOCShow & Tell Valerie Lucus Laine Keneller

2. AGENDA • Introductions • Disasters on Campus • Video – Aftershocks • Emergency Management & EOC • IET & Emergency Communications • Pandemic Planning • Break • Scenarios • Discussion • Conclusion

3. UC Davis Total population: 50,000 30,000 students 20,000 staff and faculty (including state-wide staff that are associated with UC Davis, i.e.: county extension offices) Other UC campuses Local Community Larger Community

4. “The Earth has a history of catastrophes and that history will continue.” Living with Hazards; Dealing with Disasters William Waugh Emergency Management

5. Define “disaster” …

6. Define “disaster” … … A serious disruptionin the ability of a community or a society to function …. … causing widespread human, material, economic or environmental losses … … which exceed the ability of the affected community or society to cope using its own resources.

7. Disasters that plague us …

8. Natural Earthquake Tsunami Volcano Landslide, mudslide, subsidence Glacier, iceberg Flood, flash flood, seiche, tidal surge Drought Fire (forest, range, urban) Snow, ice, hail, sleet, avalanche Windstorm, tropical cyclone, hurricane, tornado, water spout, dust/sand storm Extreme temperatures (heat, cold) Lightning strikes Famine Man-Made • Diseases that impact humans and animals • Animal or insect infestation • HazMat (chem/rad/vio) spill or release • Transportation accident • Building/structure collapse • Energy/power/utility failure • Fuel/resource shortage • Air/water pollution, contamination • Water control structure/dam/levee failure • Financial issues, economic depression, etc • Communications systems interruptions • Terrorism (conventional, chem/bio/rad/cyber) • Civil disturbance, public unrest, mass hysteria, riot, enemy attack, war, insurrection, strike • Crime, arson • Electromagnetic pulse

9. There are hurricanes on campus … Hurricane Katrina August 29, 2005

10. There are tornados on campus … Tornado Union University, Jackson Tennessee February 5, 2008

11. There are floods on campus … October 30, 2004 University of Hawaii Manoa Valley, Hamilton Library

12. There are fires on campus … Fire Pepperdine University, California (1993 & 2008) Stony Brook University, New York (Sept 2006)

13. There are active shooters on campus …

14. There are earthquakes on campus … Earthquake California State University (CSU) Northridge November 15, 1994

15. “The epidemic came to the University of California in 3 waves: the first and most serious in October and November of 1918. It resurfaced briefing in December and again in January, causing the Spring semester to be delayed by two weeks.” There are pandemics on campus …

16. Academic Aftershocks http://www.youtube.com/watch?v=ofXW31CZcHk

17. “My job is to tell you things you don’t want to hear, and ask you to spend money you don’t have, for something you don’t ever think is going to happen.” The Emergency Manager

18. Emergency Management is … … the process of coordinating available resources … to effectively manage emergencies … that overwhelm day-to-day operations, … thereby saving lives, avoiding injury, and minimizing economic loss.

19. … the process looks like this.

20. Emergency Operations Center

21. Emergency Operations Center • An EOC is … • Defined set of policies/procedures/people, and • A predetermined location • To provide centralized management of theunexpected. • EOC objectives are … • To save lives and minimize injuries; • To protect property and the environment; • To return to normal/ Disaster Recovery Business Continuity

22. EOC Organization Chart

23. IET Helps Make it Happen!

24. IET at UC Davis In support of the University's mission, Information and Educational Technology will deliver an infrastructure of technological services appropriate to the requirements of the campus community.

25. IET

26. IET Supports Safety ServicesEOC Communications • Dataports / wireless • Projection system Audio / Visual • EAS (Emergency Alert System) cable • Portable radios (800 MHz)

28. WarnMe Emergency Notification System • API built from on-line directory to WARN • Over 55,000 records uploaded • Database refreshed Nightly

29. Examples of Features • Off-Site Hosted Service • Unlimited # of Members • Monitoring Systems • 24 x7 Customer Service • Scheduled Call Outs • Pre-Recorded Messages • Real-Time Reports • Response Capabilities

30. 1 phone call to off-site vendor UC Davis work home other email Vendor sends hundreds of messages to pre-determined list at once.

31. The ‘Listings’ website (a.k.a Online Directory) collects institutional information about faculty/staff/students. the WarnMe application is the new application built specifically to collect personal information. A third set of data is collected from places like our student system, our health system (e.g. Pagers for doctors), our student housing system (building information for those students living in the dorms). All this information is then joined together in a set of Oracle tables and uploaded into the Warn system with the ‘inConnect’ program that Warn provided for us.

32. The faster we can notify people in an emergency, the faster they can respond and stop worrying.

33. GETS National Communications System National Security/Emergency Preparedness Priority Telecommunications Services • Government Emergency Telecommunications Service (GETS) • Wireless Priority Service (WPS) UC Davis Ralph Parker Regional Outreach Coordinator ralph.parker@associates.dhs.gov 415-893-0401

34. *272 + DN 0123 4567 8910 JAN SMITH US CITY EOC GETS Calling Card & Wireless Priority Service GETS is an emergency calling card service that can be used from virtually any telephone to provide priority for emergency calls WPS is an add-on feature subscribed on a per-cell phone basis to provide priority for emergency calls made from cell phones

35. Who Has GETS/WPS on Campus? Individuals who need to communicate anytime/anyplace should have personal GETS Cards and WPS Subscribed Cell Phones • Senior Leadership • Media Relations • Emergency Management and staff • Police/Fire Chiefs and staff • Police/Fire Field Command • Department Heads and staff • Team leaders • Subject matter experts/trained specialists • Others Individuals with an Emergency Preparedness and Response role. Key Locations and Functions should have GETS cards for use during emergencies • EOC Work Stations • Back-up EOC • PSAPs • Computer/IT Center • Police/Fire Dispatch • Shelters • Command Vehicles

36. Emergency Status Line(530) 752-4000 Collaboration with: IET Emergency Manager University Communications

37. UC Davis Home page Stripped down text Equipment Collocation Off-site Load Balanced for heavy Traffic University Communication Access

38. UC Ready This UC Ready tool will guide you, step by step, to create a continuity plan.  Your plan will identify: • CRITICAL FUNCTIONS performed by your department, and the factors needed for their continuance. • INFORMATION AND STRATEGIES that will help during and after the disaster-event. • ACTION ITEMS that can be done, starting now, to lessen the impact of these events and make us ready to cope. • https://ucready.berkeley.edu/begin.cfm

39. IET Pandemic Planning “We take this threat of a an Avian Influenza Pandemic seriously and are urging the entire University of California, Davis campus to take the necessary steps to prepare for it.” Provost Virginia Hinshaw UC Davis

40. Pandemic Planning

41. Not the same as seasonal flu Historically inevitable Effect a large % of the population Normal life isdisrupted because of excessive absenteeism Pandemic Planning

42. Seasonal (or common) flu is a respiratory illness that can be transmitted person to person. Pandemic Influenza is virulent human flu that causes a global outbreak, or pandemic, of serious illness. Because there is little natural immunity, the disease can spread easily from person to person. Pandemic Planning

43. 1918-19 ‘Spanish Flu’ (H1N1): 20-40% of the world’s population, 20 million people died, 500,000 in U.S 1957-58 ‘Asian Flu’, (H2N2): virus was quickly identified due to advances in technology and a vaccine was produced, the elderly had the highest rates of death, about 70,000 deaths in the United States. 1968-69, ‘Hong Kong Flu’, (H3N2): caused approximately 34,000 deaths in the U.S., this virus returned in 1970 and 1972 and still circulates today. Pandemic Planning

44. H1n1 Pandemic Planning • Circulating among swine for several years • Unusual combination of swine/bird/human genes • Meets all the definitions of a pandemic • Novel virus • Effective human-to-human spread • Present in a large geographic area • World: 36,000 cases in 76 countries – 163 deaths • US: 18,000 cases in all states – 18 deaths

45. WHO declares Level 6 • No previous pandemic has been detected so early or watched so closely • The virus writes the rules • Appears it will be of moderate severity • Most patients experience mild symptoms • Virus preferentially infects younger people (>25)

46. WHO declares Level 6 • It is prudent to anticipate a bleaker picture as the virus spreads to areas with limited resources, poor health care, and a high prevalence of underlying medical problems. • Vaccines are in the works • Recommends no restrictions on travel and no border closures

47. Material in your packet WHO Statement re: Pandemic Level 6 UC Davis Influenza Pandemic Annex CDC H1N1 (swine flu) Infections Alert for Institutions of Higher Learning “No Handshakes at Commencement” CDC/OSHA Brief IET Telecommunication Planning Options IET Solutions for Social Distancing Emergency Communication Brochure

48. Break

49. 5 Dirtiest Places That May Surprise You

50. Situation 1 of 4 Early October, 2009 • Start of regular annual flu season beginning • WHO Pandemic Level 6 –widespread cases around the world • Individuals are contagious for 1-2 days before symptoms appear • Course of illness is 5-7 days