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This study explores how online work skills are acquired, leading to entrepreneurship, through peer-to-peer training and mentorship among Kenyan online labourers. It discusses the different types of respondents and work categories in the online work sector. The conclusions emphasize the importance of networks, recruitment, relationships, and skill development chains in the online work ecosystem.
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The dynamics of peer-to-peer training and Mentorship among Kenya's online labourers: The view from the ground BundiTeresios Digital Economy Africa Conference Johannesburg 28 March 2019
Introduction • The online work skills are acquired at the undergraduate level • Upon graduation some students carry on with the online work as they look for formal employment • Others opt to carry on in this sector and leads them to expert level and eventually to Online entrepreneurship
Focus group discussion Session • FGD Session -Nakuru
Focus group discussion Session • FGD Session -Kisumu
Focus group discussion Session • FGD Session -Kisii
3 Types of Respondents Successful Online workers Those who used to be online workers but quit for whatever reason Those who are actively trying to become online workers but have not yet managed
Categories of online workers Bundi Teresios------dynamics of peer-to-peer training
Conclusions • Online work sector is a large network • The network is key in recruitment, peer-peer training and outsourcing • A large pool of online entrepreneur is key to the ‘skill development chain’ • On-job learning is a symbiotic relationship; skills are transferred from expert online workers to newbies.