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OBTAINING MEDICAL CARE

CAPT P. Jane Powers, USPHS Director, Office of Health Services Office of Marine and Aviation Operations April 2013. OBTAINING MEDICAL CARE. WHAT DOES NOAA HEALTH SERVICES DO?. NOAA Health Services is responsible for a comprehensive health

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OBTAINING MEDICAL CARE

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  1. CAPT P. Jane Powers, USPHS Director, Office of Health Services Office of Marine and Aviation Operations April 2013 OBTAINING MEDICAL CARE

  2. WHAT DOES NOAA HEALTH SERVICES DO? NOAA Health Services is responsible for a comprehensive health program for all who embark on NOAA controlled vessels, aircraft, and participate in NOAA’s diving program. The staff is composed of nurse practitioners, physician assistants, and registered nurses who minimize medically related disruptions to sailing, flying, and diving by: • Providing acute/urgent/emergent medical care during operations • Developing and applying medical and physical standards, medical screening programs, environmental assessments, and programs that focus on disease prevention and control

  3. OVERVIEW OF NOAA HEALTH SERVICES

  4. HOW DOES NOAA HEALTH SERVICES SERVE THE NOAA CORPS? • Chief, MAB: primary POC for medical policies and procedures, facilitates pre-employment medical process, manages medical records and monitors for deficiencies, monitors invoices and payments for medical services, validates medical/dental qualifications, liaison between NOAA Corps officer and NOAA Health Services • Director, Office of Health Services: fitness for duty processing for all NOAA Corps officers and candidates, consultation/advice • MOC Health Services: periodic physical examinations, immunizations, consultation/advice • NOAA Diving Program: monitors fitness for diving duty, consultation and advice • Aviation Health Services: monitors fitness for aviation duty, consultation and advice

  5. CONTACTS Who do I call for information related to my health care coverage? Call TRICARE in your region: North Region 1-877-874-2273 South Region 1-800-444-5445 West Region 1-877-988-9378 Who do I call for information related to my dental care coverage? Call the TRICARE Active Duty Dental Program (ADDP) at: 1-866-984-ADDP (2337) Who do I call to report a change in my health status (including pregnancy) or have a question about medical policies and procedures? Call CDR Elizabeth Hobson-Powell at: (301)713-7718 Who do I call if I have a question about fitness for duty? Call CAPT Jane Powers at: (541)867-8821

  6. UPDATES/REMINDERS • FAQ: “Getting Medical Care When You Are Sick or Injured” a. Informational handout to be posted soon b. Other topics for FAQ’s? • TRICARE: a. Nurse Advice Line (NAL): coming soon! 1-800-TRICARE b. TRICARE West Region contract managed by United Healthcare Military and Veterans as of April 1, 2013 - www.uhcmilitarywest.com • ADDP: a. Instructions for accessing dental care found at: https://secure.addp-ucci.com/ddpddw/adsm/benefits-remote.xhtml

  7. QUESTIONS? 11

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