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Today’s Producers Jennifer Peterson WebJunction Community Manager Kendra Morgan WebJunction Senior Program Manager
WebJunction and MELSA, the Metropolitan Library Service Agency, Minnesota Melinda Ludwiczak MELSA Project Manager Libraries, Jobs and Small Business Webinar Series 2011
Metropolitan Library Service Agency St. Paul, Minnesota Serves 8 Library Systems Anoka County LibraryRamsey County Library Carver County Library St. Paul Public Library Dakota County Library Scott County Library Hennepin County Library Washington County Library
MELSA Jobs and Small Business Task Force Service Philosophy Collaborate with community partners Establish a seamless entry system Where every door is the right door
Small Business Initiatives Invite small business support organizations to Task Force meetings. Small business workshops offered by community partners at MELSA libraries. Small business online resource center and business plan tool. Cross training for community partner staff and counselors.
Helping Create Small Businesses in America Tom Schaefer SCORE mentor May 2011
Who Is SCORE? • About SCORE • SCORE was formed in 1964 as a resource partner of the Small Business Administration whose mission is to help aspiring and existing businesses succeed. • Facts • 13,000 volunteers across 360 chapters • 360,000 people served annually • 58,600 new businesses created in 2010 • 71,400 jobs created in 2010 (1 in 7 SCORE clients creates a job)
What is the key business driver in America? Small Business • 27 million small businesses in America • 99% of all employers • Most less than $100,000 in annual sales (~75%) • Key to job growth • About ½ of private workforce employed by small business
What are the important success factors for small business success? • Many factors necessary for success • A business idea with a competitive edge • A sound business plan • Strong marketing • Legal structure • Management • A small business can’t be expert in all areas – it needs a team of advisors to help
SCORE: Helps Fill the Gaps in Expertise • Retired and working counselors • Real-world experience managing and leading • Both small and large companies • Expertise in specialty areas • Finance • Marketing • Human Resources • Management • Often work in teams tailored to client’s needs
Minnesota SCORE • Where are we? Minneapolis Willmar & Worthington areas and New Ulm Red Wing and Cannon Falls area Rochester Albert Lea, Austin & Owatonna Central Minnesota St. Cloud, Alexandria, Park Rapids, Brainerd Lakes St. Paul Lake Superior area Burnsville/S. Metro
SCORE has a seven year national goal! • To help create one million new businesses
SCORE will provide: • Mentoring SCORE will provide free face-to-face counseling through its 13,000 volunteers across all its 360 chapters • Workshops SCORE will offer a myriad of educational workshops covering all aspects of a new business – business planning, financing, marketing, etc. • Roundtables SCORE will host facilitated peer sessions to small groups of entrepreneurs
SCORE will also: • Help established businesses through. . . • Ongoing free counseling to business owners • Assisting business owners to think through complex issues • Steering owners to the best resources for solving technical challenges • Being a sounding board for what is sometimes a lonely job
SCORE offerings include: • Workshops • Going into Business • Business Plan Development • Marketing for Success • QuickBooks • Using the Web to Grow Your Business • Managing Tax Requirements • Simple Steps (For Start Ups) as an example…
SCORE Simple Steps For Start Ups • A series of pre-business workshops designed to help clients get to a “go or no go” decision for their business. Homework and counseling are a part of the workshop process. • Session 1: Business Basics • Session 2: Business Concepts • Session 3: Marketing • Session 4: Financial Projections • Session 5: Funding Sources and Next Steps • These classes blend counseling with ongoing mentoring
When your clientele asks about help for going into business you can: • Discuss SCORE • Recommend they call the local SCORE office • Help the client complete a Request For Assistance card • Also: • Display SCORE literature • Set up with SCORE on site counselors • Coordinate the use of your facility for selected training
Make SCORE Your First Source of BUSINESS ADVICE www.score.org
Nancy Corcoran Senior Librarian Hennepin County Library St. Anthony Library Libraries Partnering to Support Small Business & Entrepreneurs May 17, 2011
Why Support Small Business? Thriving small businesses contribute to a healthy local and national economy Small business opportunities offer a viable alternative for the unemployed Libraries provide unique resources that might otherwise be unavailable to many small businesses
Hennepin County Library Services to Small Business Owners & Entrepreneurs • Extensive Print & Online Resources • Small Business Subject Guide • Electronic Databases • Accessible Technology and Instruction • Staff Expertise • Meeting & Gathering Spaces • Events & Classes • Jobs & Small Business Centers • Strong Partnerships
Small Business Partners & Service Providers Examples from Hennepin County Library • Service & Professional Organizations • SCORE • LegalCorps • Bar Associations
Small Business Partners & Service Providers Examples from Hennepin County Library Government Agencies – local, state and national • City of Minneapolis - Community Planning & Economic Development • SBA, SBDC’s, Women’s Business Centers, IRS • Economic or Community Development Agencies • State or County Law Libraries • Planning Departments • Licensing Agencies
Small Business Partners & Service Providers Examples from Hennepin County Library • Community-based organizations • NEON (Northside Economic Opportunity Network • MCCD (Metropolitan Consortium of Community Developers) • Chambers of commerce • Neighborhood business organizations • Neighborhood development groups
Small Business Partners & Service Providers Examples from Hennepin County Library Individual experts • Lawyers (Patent, employment law, etc.) • Bankers (Business finance, business plans) • Accountants (Business Recordkeeping) • Authors & columnists
More in the MELSA Series: June 21: Foreclosure, and Bad Credit and No Job, Oh My! Archived: Understanding Unemployment Insurance and Impact on Your Library Customers Working With Your Workforce Center
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