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E-Books and E-Content and the Impact on Libraries Perspective of a Small Publisher. ALLUNY Spring Institute April 29, 2011 Syracuse University. Hein Company. The current day Hein Company is really three companies combined:
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E-Books and E-Content and the Impact on LibrariesPerspective of a Small Publisher ALLUNY Spring Institute April 29, 2011 Syracuse University William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
Hein Company The current day Hein Company is really three companies combined: • William S. Hein & Co., Inc. founded in 1961 by William S. Hein Sr. and Ilene Hein. • Fred O. Dennis Company – Acquired 1983. • Fred B. Rothman Company – Acquired 1998. William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
Hein Company (cont’d) • Privately held company wholly owned by the Hein Family now in the third generation with Shannon Hein currently serving as Vice President of Sales. • About 80 employees • Main location in Buffalo New York • Also have one person each working out of home offices in New Jersey, Colorado and California. William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
Company Chronology • 1960’s • Buyer and Seller of Used Law Books to Law Libraries • Reprinter of hard to find legal texts. • 1970’s – Above Plus: • Publish original texts of interest to academic law libraries. • Periodical back volume distributor. • Sell books through the trade William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
Company Chronology (cont’d) • 1980’s – Above Plus: • Periodical Subscription Agent. • Microform publishing – to save librarians space and money. • Standing orders – both our own and other publishers – “Continuation exceptions”. • Stopped selling books through the trade. • In 1983 Acquired Fred O. Dennis Company. • Mid-Decade - Desktop Publishing allowed setting of pages to be done in-house.(The Hein Way) William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
Company Chronology (cont’d) • 1990’s – Above Plus: • Started creating and storing digital images created from paper for print and started to experiment with other digital medias. • CD-ROMs – US Treaty Index, UN Treaty Index, Law School Catalogs on CD-ROM (really our first full-text image product), Law School Thesis on CD-ROM. • 1997 – began to develop “The Old Law Review Project” as a proof of concept which eventually became HeinOnline in May of 2000. • 1998 – Acquired Fred B. Rothman Company. William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
Company Chronology (cont’d) • 2000’s – Above Plus: • Stopped actively selling books through the trade & also used books. • Launched HeinOnline our first online product • 25 Journals all pre-1925 content, 277,000 pages in one collection. • Today HeinOnline contains more than 60 Million Pages in over 25 different collections. • Average day – 30,000+ different IP addresses access HeinOnline. • Launched Dershem Online eClass – our second online product. • Offered an electronic version of the Greenslip Service. William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
Company Chronology (cont’d) • 2010’s – Above Plus: • New HeinOnline Platform introduced with release of World Constitutions Illustrated which is all about the inter-connection of material on a specific topic. • Primary and secondary resources, books, law review articles, periodicals, government documents, historical documents and other supporting resources. • First real eBooks released – Acing Your First Year of Law School. William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
The Hein Way • The Hein Way is really just to do things ourselves. • We do almost all production in-house including digitization, tagging and indexing of both paper and born digital content. • The production of microfilm masters and the duplication of microfilm publications. • The printing and binding of books. • Two full-time book editors. • Develop all of our own software for our products. William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
What eContent has NOT Affected • Our Mission – providing products and services to law libraries to help them fulfill their mission. • Our Values – we see ourselves not as a vendor but as a trusted partner to law libraries. • Where most of our ideas for services, products and products enhancements come from. William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
What eContent has Affected • Has changed our processes: • One process, no matter what the eventual output medium is, for ingestion of material into our production process and eventually into our digital archive. Imaging feeds all production - we used to make printing plates and microfilm masters by taking photographs of camera-ready page originals. • Because everything is a digital, allows us to warehouse material digitally and use demand printing/binding – Shrunk warehouse space from over 100,000 square feet to less than 25,000 square feet. William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
What eContent has Affected • Has changed who we can sell to: • An internet-based product has given us a much broader reach – we have HeinOnline in places we have never sold a book in. • How we provide content. • License access rather than purchase content. • Provide training and training materials • Ability to Provide Digital Services to Library. • Example Virginia Records and Briefs. • Has caused us to build what is becoming a major datacenter in “The Hein Way” • Multiple locations with automatic failover. • 60 terabytes of storage space in Buffalo to house multiple copies. William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
What eContent has Affected • Has created relationships with third parties that we have never had before: • Federated Search Engines • Serials Solutions - 360 Search and WebFeat • Innovative Interfaces - Research Pro • Ex Libris – Metasearch • Discovery Services – Knowledge basis • Innovative Interfaces – Encore Synergy • OCLC – WorldCat • Ex Libris – Primo • EBSCO Discovery Services • NELLCO – Universal Search Solution • Open URL resolvers like SFX from Ex Libris William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
Hein & eBooks • Just beginning to provide content in “e-book” format. • First real e-book is Acing Your First Year of Law School. • Kindle • Google eBookstore. • Revenue sharing is turned upside down. • Amazon pays us 35% of the sale of our Kindle book rather than us providing a trade discount to Amazon as with paper publications. William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
Unexpected • Competition from non-traditional information providers entering the market place such as Google, free web-services, law schools (hosting their own law reviews) and others. BePress, SSRN blogs, public.resource.org - law.gov. • Deal with content stealing • much effort has been put into protecting the repository from content thieves. Installed monitoring systems and alarms and notifications. • Pressure to provide archiving of our content not just provide access to it. • Ownership models William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
Coming Soon from Hein • Current Content model • Buy current access subscription to online. • Printed and bound volume when volume complete (for those who want it) • Then into regular HeinOnline. • Always fully indexed in the HeinOnline including TOCs. • SuperIndex for HeinOnline. • System to make the 1000’s of books that are in HeinOnline available as eBooks. • System to allow our library customers to “loan” the 1000’s of historical books in HeinOnline to their patrons. • iPhone/ iPad and other mobile device apps for HeinOnline. William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011
THANK YOU William S. Hein & Co., Inc. - ALLUNY Spring Institute 2011