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IT and HR. OS352 HRM Fisher Aug. 31, 2004. Agenda. In-class writing How is IT affecting HR? HR and ERP systems SAP as an example How do we get people to use these systems?. In-class writing. Goals Develop your thoughts about certain issues Help facilitate in class discussions
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IT and HR OS352 HRM Fisher Aug. 31, 2004
Agenda • In-class writing • How is IT affecting HR? • HR and ERP systems • SAP as an example • How do we get people to use these systems?
In-class writing • Goals • Develop your thoughts about certain issues • Help facilitate in class discussions • Demonstrate your preparedness for class • Will be scored 0, ½, 1 • Counts as part of your participation grades • Looking at trends
In-class writing question • Does the use of a human resource information system (HRIS) or other e-HRM practices allow a company to gain competitive advantage? Why or why not?
Human Resource Information Systems (HRIS) • Capacity for data storage • Linking together multiple systems (payroll, benefits, etc.) • Challenges • Implementation and upkeep • Data integrity • Using data effectively
Enterprise Resource Planning • HRIS is often part of larger system, such as SAP, PeopleSoft, Lawson • Links HR data to other critical data • Production • Financial
Self-service Modules • Manager self-service • Manage info without going through HR staff person • Employee self-service • Employees access (and sometimes can update) HR information • How does self-service change the HR professional’s job?
SAP in organizations • Watch CBC video on SAP • What are the potential • Advantages of using SAP? • Disadvantages of using SAP? • Is SAP a source of competitive advantage for the organizations that use it?
Challenges with integrating IT into organizations • Design of technology • Do we use vendor’s off-the-shelf solution? • Do we customize our own solution? • How do we get people to use the system? • Training • Change management
Electronic Monitoring • Performance • Call centers (Time Warner, Verizon, Xerox, Amazon.com) • Package delivery (UPS) • Email and internet use • Many employees have come to expect this benefit • Presents risks to employers • Law is still unclear on monitoring
For next class • Read Noe Chapter 3 • Will be talking about legal issues impacting the workplace • Why are these laws necessary? • Why do they not apply to very small organizations?