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mPOS : Serving up Fresh Opportunities for Quick Service Restaurants. Eric Hoffman S enior Vice P resident of U.S. Sales at ROAM Evan Williams P roduct Owner , VP3 Credit & Loyalty Card Processing Platform of Independent Purchasing Cooperative Inc., a SUBWAY® Franchisee Owned Organization.
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mPOS: Serving up Fresh Opportunities for Quick Service Restaurants
Eric HoffmanSenior Vice President of U.S. Sales at ROAM Evan WilliamsProduct Owner, VP3 Credit & Loyalty Card Processing Platform of Independent Purchasing Cooperative Inc., a SUBWAY® Franchisee Owned Organization
Market Drivers for mPOS in QSRs • 64% of Americans now eat at QSRs than any other type of establishment • A 7-second reduction in wait time was found to increase a QSR's market share by roughly 3% • Customers value their time waiting in line at the equivalent of $40 an hour • Average visitor only has 20 minutes to order and eat • Speed is the #2 reason for picking a QSR
mPOS Use Cases for QSRs • Line Busting • Catering and Events • Pay at Location • Business Continuity • Venues and Stadiums
Key Considerations for Implementing mPOS Security • Meet current and future security standards • PCI, EMV and Visa Ready • Protect customer information & card data Integration • Open platform with flexible architecture • APIs for integration with existing systems, applications, reporting, etc. Speed of Change • Find trusted partner with global payments and mobile expertise • Keep up with evolving operating systems, device types, etc.
mPOStechnology A franchisee oriented solution
Mobile Acceptance Most franchisees can utilize the solution
Minimize Weak Points in System Business Continuity To prevent lost sales when DSL is down
Remote Locations • Supporting pop up stores and kiosks
Catering Deliveries
Pattern Recognition • Connect Consumer Touch Points