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My HealtheVet- Veterans Personal Health Record

My HealtheVet- Veterans Personal Health Record. March 2013. Introduction . Brian Vetter R.D. Degree in Dietetics from St. Johns University Clinical dietitian at the St. Cloud VA for 6 years Communication Specialist in 2010

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My HealtheVet- Veterans Personal Health Record

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  1. My HealtheVet- Veterans Personal Health Record March 2013

  2. Introduction • Brian Vetter R.D. • Degree in Dietetics from St. Johns University • Clinical dietitian at the St. Cloud VA for 6 years • Communication Specialist in 2010 • VISN 23 Communication Specialist/My HealtheVet Coordinator in January 2013 • Caveat: I have not had any official IT education

  3. VA Virtual Care • Telehealth • CVT- Clinical Video Telehealth • Screen-to-screen real time visit • SFT- Store and Forward • Image is taken, saved and forwarded to a specialist for review at a later time • HT- Home Telehealth • Chronic disease management • Equipment placed in home and data is transmitted for review by RN or RD • Telephone Care • f/u visits • Unusually completed by RN • My HealtheVet/Secure Messaging • Web-based modality

  4. My HealtheVet • Gives Veterans more access to their health care • Major tool for Veterans to be more active members of their health care teams • Helps to keep Veterans in their homes • Great asset for rural Veterans

  5. MHV Registration Process • 3-Step Registration Process • Registering: Veteran must log onto www.myhealth.va.gov and create an account • IPA: Veteran must sign In-Person Authentication form and show photo ID at any VA clinic • Optin: Veteran must accept the terms and conditions of the Secure Messaging feature and open Secure Messaging

  6. History of MHV • Nov ‘03- My HealtheVet website launched • Aug ‘05- Medication refills added (by Rx Number) • Dec ‘06- Admin portal released and IPA’s started • Jan ‘08- Self-entered information available • Dec ‘08- Secure Messaging Launched (test facilities) • Mar ‘09- Wellness Reminders added

  7. History of MHV Cont’d • Aug ‘10- Blue Button launched (limited to self-entered data) • Jan ‘11- VA Appointments released • Apr ‘11- VA Allergies released • Jul ‘11- VA Chemistry/Hematology Labs released • Dec ‘11- Partial DOD info Released through Blue Button • Jan ‘12- Blue Button explodes (added VA-entered data)

  8. Features of MHV VA-Entered Self-Entered Research Health Self Reported Vitals (BG, BP, Wt, Pulse…) Food Journals Activity Journals Health Calendars List of care providers Self Entered Health History Military Specific Health Conditions *Health Library coming soon • Prescription Refill • Secure Messaging • VA Appointments • Appointment Reminders • VA Lab results • VA Demographics • VA problem List • VA Admission/Discharge Summaries • VA Notes (signed 1/01/13 or after) • VA Vital Signs • VA Pathology Reports • VA Radiology Reports • VA EKG dates • Wellness Reminders • VA Continuity of Care Document

  9. Future of MHV • E-visits • Mobile apps • Single sign (MHV, SM, E-benefits and other virtual media) • Upgrades to Rx refill • Cloud Environment • Will allow an unlimited number of concurrent users

  10. MHV Stats National VISN23 Registered: 94,454 IPA’d: 60,269 Opted In: 24,691 • Registered: 1,672,936 • IPA’s: 1,072,242 • Opted In: 591,175 • Med refills: 37 million

  11. Lessons Learned Health Care Facility Veterans Simplify Registration Progress Need to offer assistance with Registration More engagement if HCT promotes Multiple contacts to register Lack of access to Internet/computer Baby Boomers biggest users Communication-need to have well done publications Be sure the system can handle the users • Provider Engagement • Concern/Reluctance with each new feature • Communication • Need well organized implementations • System IT issues • System failures • System down time

  12. Site Tour • www.myhealth.va.gov

  13. Benefits to You • Improved communication • Improved co-managed care • Patient Empowerment • Patient satisfaction • Convenience of mobile

  14. Thank You ?

  15. Contact Information Brian Vetter RD St. Cloud My HealtheVet Coordinator VISN 23 My HealtheVet Coordinator Brian.vetter@va.gov 320-252-1670 x7335

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