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Overview and Roadmap: Complementary Products (Modules). Jeb Metric . SVP, Product, Knowledge Advisors. Modules. Agenda. Executive Reporting Conferences and Multi-track Events Dashboards Employee Surveys (360, Engagement, etc.) New World Kirkpatrick Model Check-in to Change.
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Overview and Roadmap:Complementary Products (Modules) Jeb Metric SVP, Product, Knowledge Advisors
Agenda • Executive Reporting • Conferences and Multi-track Events • Dashboards • Employee Surveys (360, Engagement, etc.) • New World Kirkpatrick Model • Check-in to Change
Executive Reporting and TDRp Need for a standard framework for L&D reporting (similar to what exists for accounting) • Categorization of Efficiency, Effectiveness and Outcomes • Full range of outputs • Dashboard • Narrative • Statement • Ad-hoc Report
L&D Summary Report • Executive focus • 1-2 pages • Key organization goals/initiatives • Current and future analysis
Future Enhancements • June 2013 • Further integration of framework into existing MTM functionality • Existing reports and statements • Beyond • Expanded statement functionality • HC processes beyond learning
Conferences and Multi-track Events Need to match data collection capabilities with experience • Improved learner experience • Continuous Feedback • Mobile Feedback
Dashboard Enhancements More flexibility in displaying efficiency and outcome data Color selection Stacking actual and goal Expose notes/annotations Additional key metric Comparison against goal (not period)* Element ordering* Setting min/max of scale * Currently available in MTM
Employee Surveys As talent is viewed holistically a need to measure outside of learning Functionality to quickly and easily gain insight into: People Processes State
People Measurement - 360 Methods Single Rater/Self assessment 180 (self and manager) 360 (self, manager, peers, direct reports, etc.) Applications to learning, performance, leadership, etc. Outputs for individual and group
Process/State Measurement Methods Distributed Survey Applications to all HC processes (learning, engagement, leadership, etc) Outputs for individual and group
Process/State Measurement • Demographics • Department • Location • Job Role • Generation • etc. Reporting Hierarchy Jeb Metric Department: Product Location: Chicago Level: Level 2
Process/State Measurement Current Ad-Hoc Reports Overall Report Narrative Overall and Demographic Comparison Senior Manager Report Narrative Overall, Demographic, Rollup Comparison
Employee Surveys June 2013 Creation and management of survey process (front end) Beyond Evolution from general to process-specific Incorporation of efficiency and outcome data
New World Kirkpatrick Model Focus on the process not the event Partnership between KnowledgeAdvisors and Kirkpatrick Partners Technology implementation of methodology Leverage current MTM architecture Implement new functionality Available June 2013
Check-in to Change One of the biggest barriers to training impact is on-the-job support Facilitate and encourage manager and employee collaboration Measure and improve the impact of training
Check-in to Change Manager Approves? • Custom Goals • Standard Outcomes Employee Proposes Goals Each Period MTM Sends Reminders Manger Provides Update Employee Provides Update
Check-in to Change Seeded Goals Manager Proposes Goals Employee Proposes Goals Manager Approves? Employee Approves? • Custom Goals • Custom Outcomes Each Period MTM Send Reminders, Encouragement, Support Materials Manger Provides Updates Employee Provides Updates Others Provide Updates
Plans for goals are composed of actions • Actions are categorized by types (custom to program) • Actions can be associated to periods
Plan appears with goal • Actions can be added, updated or removed as needed
During updates to goal actions can be marked complete • Within plan or outside of plan
CITC = MTM Employee Portal Integration of HC data (learning, performance, etc.) Incorporation of social media techniques Enhanced mobile capabilities
Thank You Jeb Metric SVP, Product 312-676-4441 jmetric@knowledgeadvisors.com www.knowledgeadvisors.com For further information contact: