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Ramp Resource Management Training Version 1.0

Safety regulations. Ramp Resource Management Training Version 1.0. Topics. Safety regulations Teamwork Team dynamics Leadership Communication Team situational awareness Cultural, ethnic and educational differences Threat and error management Human performance Stress Fatigue

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Ramp Resource Management Training Version 1.0

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  1. Safety regulations Ramp Resource Management Training Version 1.0

  2. Topics • Safety regulations • Teamwork • Team dynamics • Leadership • Communication • Team situational awareness • Cultural, ethnic and educational differences • Threat and error management • Human performance • Stress • Fatigue • Alcohol, medicines and drugs

  3. Safety regulations • What is safety? • How canyoucreatesafety? • Organisation or ownresponsibility?

  4. Safety regulations

  5. Safety regulations

  6. Safety regulations SOP’s identify specific actions SOP’s explain when to take actions SOP’s describe ALTERNATIVES SOP’s show EMERGENCY procedures SOP’s include WARNINGS & CAUTIONS SOP’s improve COMMUNICATION SOP’s support a better WORKLOAD MANAGEMENT SOP’s specify PRIORITISATION of duties SOP’s set LIMITS or acceptable tolerances SOP’s allow an inter-changeable crew composition Why have Standard Operating Procedures

  7. Why do people not follow SOP’s? Intentional Criminal Lazy Anti-authority (I know better) Short cuts Impossible to do job AND follow SOP’s .............. Unintentional Not aware of SOP’s Culture Fatigue Stress Human Error ..................

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