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Managing E-book Workflows from Acquisition to the Catalogue. Catherine Davidson, Nancy Hall, Heather Fraser Vancouver, BC May 23, 2008. Welcome. Housekeeping Session Structure Speaker Introductions. Collections: The context. Driving forces behind York’s approach to e-book acquisitions
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Managing E-book Workflowsfrom Acquisition to the Catalogue Catherine Davidson, Nancy Hall, Heather FraserVancouver, BCMay 23, 2008
Welcome. • Housekeeping • Session Structure • Speaker Introductions Managing E-book Workflows
Collections: The context. • Driving forces behind York’s approach to e-book acquisitions • Moving from bundles to discrete titles • Paradox: ▲Collections, ▼Tech Services Managing E-book Workflows
Collections: Driving force. • Our users – “more content” • Via LibQual and other surveys, focus groups etc. Managing E-book Workflows
Collections: LibQual comments. • “The materials, especially the book stacks, are so far away from the entrance, which makes dropping by to pick one up such a chore. I enjoy the electronic books accessible through the catalogue, although sometimes they are unavailable due to some sort of glitch; “ Graduate student, Humanities York's libraries should significantly expand the print and electronic collections to truly become a world-class research library. Faculty , Social Sciences Managing E-book Workflows
Collections: Identifying potential e-content. • Via 25 subject specialists, directly from faculty or from vendors • Request trial and pricing info • Evaluate (or not) • Decision or move to wishlist Managing E-book Workflows
Collections: Our philosophy. • Experimental. Exploratory. • Platform-neutral. Content dictates selection. • Not a substitute for print but a supplement. Managing E-book Workflows
Collections: E-book bundles – simple, straightforward. • Closed (i.e. no growth) bundled collections e.g. EEBO, ECCO Managing E-book Workflows
Collections: E-book bundles – complex. • Closed bundled collections that require repeat maintenance – broken URLS etc • Growing bundled collections with MARC records available – manage adds, deletes Managing E-book Workflows
Collections: E-book bundles – undesirable. • Bundles for which promised MARC records never materialised • But… there are opportunities for third-parties to help provide a solution Managing E-book Workflows
Collections: Ideals and compromises. • Prefer ownership model • But… some disciplines actually better suited to lease model e.g. Safari, Books 24X7 Managing E-book Workflows
Collections: Evolving from E-book bundles to individual titles. • Recently reviewed and updated profiles; take advantage of ability to view e- alongside the p- in slip notifications Managing E-book Workflows
Collections: Areas needing further attention. • Need for effective promotion and communication (equally applicable collections in e- and p-formats) • Need for assessment and analysis (quantitative and qualitative) Managing E-book Workflows
Collections: Areas for further attention. • Need for accurate measurement and reporting (e.g. ARL, CARL) • Potential application for e-reserves and for adaptive equipment for users with disabilities. Managing E-book Workflows
Collections: Library-vendor-publisher dialogue. • Flexibility to locally-load content on Scholars Portal ebrary e-book platform • MARC records that conform to standards must be part of the deal. • Content must be accessible e.g. for users with disabilities Managing E-book Workflows
Collections: The equation. From AUL perspective: • Return on investment… • …(as demonstrated by use) PLUS • Diminishing human resources available locally EQUALS • Streamlined processes, minimal intervention Managing E-book Workflows
Collections: Dynamic but turbulent environment. • “[T]he e-book landscape continues to be not only dynamic but also turbulent.” • Mark R. Nelson, “E-Books in Higher Education: Nearing the End of the Era of Hype?” ECAR Research Bulletin, vol. 2008, issue 1 (January 8, 2008). Can also be found at: <http://connect.educause.edu/Library/EDUCAUSE+Review/EBooksinHigherEducationNe/46314>. Managing E-book Workflows
Collections: Positioning and Competencies. “[H]igher education must position itself to be ready to incorporate e-books effectively on campus, and develop the competencies to make such positioning possible.” Nelson, p. 52. Managing E-book Workflows
Acquisitions: Guiding Principles. • Expenditures: dedicated pot of funds to encourage selection –i.e. not eating into print funds • Mirror existing workflows for print whenever possible • Consider Scholars Portal ebrary platform Managing E-book Workflows
Acquisitions: Models. • Subscription • Lease • User-select or pay-per-use • One-off, discrete titles Managing E-book Workflows
Acquisitions: Subscription. • Large number of titles available • Discovery and access may be limited if no MARC records available Managing E-book Workflows
Acquisitions: Lease. • Don’t own titles • High maintenance • Possible user frustration Managing E-book Workflows
Acquisitions: User-select or pay-per-use. • Set of titles with option to own • Mediation required, could lead to some user frustration • Broader access to titles • Actual purchases deducted from deposit Managing E-book Workflows
Acquisitions: Discrete titles. Considerations: • Fees: set-up, hosting and access • Multiple vs single user • Catalogue records Managing E-book Workflows
Acquisitions: Comparison of 3 providers of discrete titles. Managing E-book Workflows
Acquisitions: E-book mirrors print book workflow. Advantages: • Rely on existing vendor profiles • E-books integrated into database • View e-book alongside p-book in notifications Managing E-book Workflows
Acquisitions: E-book alongsideP-book in profiles. Managing E-book Workflows
Acquisitions: Value-added features. • YBP previews • Links to OCLC Managing E-book Workflows
Acquisitions: Value-added features. • Placing orders with vendors • YBP previews • Links to OCLC Managing E-book Workflows
Acquisitions: Sneak peek to assist in purchase decision. Managing E-book Workflows
Acquisitions: Link to OCLC number Managing E-book Workflows
Acquisitions: Issues and next steps. • Speed and auto-notification of availability to retrieve • Collecting data e.g. price comparisons for print vs electronic – dispel misconceptions • Assessment – collaborative efforts such as ebrary’s offer to conduct institutional surveys Managing E-book Workflows
Acquisitions: Issues and next steps. • E-reserves • Library Accessibility Services • E-books on demand – repurpose backlists Managing E-book Workflows
Cataloguing: E-book Workflow – the York Environment. • Our LMS – SirsiDynix • Size of Library Database • E-Content – e-books, e-journals, e-video, e-audio, a & i and websites • E-Books sets Managing E-book Workflows
Cataloguing: The York Approach. • Multiple records • Text-based call number: ELECTRONIC • Example Managing E-book Workflows
Cataloguing: sample ebrary title formatted dump from the catalogue. Managing E-book Workflows
Cataloguing: MARC Records Standards. • Full level records • MARC 21 • AACR2 • LC subject headings • Access points under authority control Managing E-book Workflows
Cataloguing: Preferred Standards at York. • MARC records delivered with MARC-8 character coding • Appropriate notification if UTF-8 (Unicode) characters in records • Coded as language material Managing E-book Workflows
Cataloguing: Leader indicating Language Material and Unicode Character Coding. Managing E-book Workflows
Cataloging: Preferred Standards at York. • Unique vendor-provided identifier in each record • No cost records. Can be bare bones but should be structurally error-free Managing E-book Workflows
Cataloguing: Staffing. • Current situation • Increasing workload • Future needs Managing E-book Workflows
Cataloguing: Record Retrieval and Processing – Bundles and Discrete Titles. • Vendor sites checked on monthly basis for new or deleted content • Notification – prefer direct email via vendor to multiple contacts • Retrieval of records from vendor site – prefer via FTP or download directly from vendor website Managing E-book Workflows
Cataloguing: Record Retrieval and Processing – Bundles and Discrete Titles. • Files stored locally • Record analysis – identify number and type of records etc Managing E-book Workflows
Cataloguing: Record Analysis – Sample of Leader information from MARC analysis tool in MARC Report. Managing E-book Workflows
Cataloguing: York Local Modifications to Records. Additions 506 Access restriction 506 ##|aAccess restricted to York University faculty staff and students. 710 (unique identifier) 710 2#|aNetLibrary – York University. 949 for loading |aELECTRONIC|c1|rN|tE-BOOK|lINTERNET|mYORK|wTEXT Managing E-book Workflows
Cataloguing: York Local Modifications to Records. • Deletions 650 #2 MESH subject headings 650 #4 Source not specified 650 #6 Répertoire de vedettes-matière 653 Uncontrolled Index Term 655 Genre/Form Index Term Managing E-book Workflows
Cataloguing: Key Tools. • 2 software packages • Ease of use and learning curve • MARC Report (www.marcofquality.com) • MARCEdit (http://oregonstate.edu/~reeset/marcedit/html/index.php) Managing E-book Workflows
Cataloguing – Key Tools. • MARC Report (www.marcofquality.com) • Cost: includes updates and customized help • Used for the last three years • Slight learning curve Managing E-book Workflows
Cataloguing – Key Tools. • MARC Report (www.marcofquality.com) • Excellent features include: • Z39.50 client • Data translation tools Managing E-book Workflows
Cataloguing: Key Tools. • MARC Report (www.marcofquality.com) • Detailed analysis of content of MARC records • Identify required changes or problems • Split files or join files Managing E-book Workflows