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Explore how MIS aids various functional areas like finance, marketing, HR through reports, databases, and systems.
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Functional Aspects Business Processes within a Functional Area MIS is an integrated collection of functional information systems, each supporting particular functional areas.
Intranet An Organization’sMIS FinancialMIS Businesstransactions Databasesofvalidtransactions Drill down reports AccountingMIS Transactionprocessingsystems Exception reports Demand reports Key-indicator reports MarketingMIS Scheduled reports Businesstransactions Databasesofexternaldata HumanResourcesMIS Etc. Extranet Etc.
Financial statements • Uses and managements of funds • Financial status for control • Quality Control reports • Process Control reports • Production Schedule • CAD output • JIT Reports • Sales by customer • Sales by salesperson • Sales by product • Pricing report • Total service calls • Customer satisfaction • Benefit reports • Salary surveys • Scheduling report • Job applicant profiles • Needs and planning report
Financial MIS Provides financial information to all financial managers within an organization. It performs the following activities: • provides financial information to all financial Managers within an organization • Profit/Loss and Cost Systems • Auditing • Uses and Management of funds
Databases ofinternal data Databases ofexternal data FinancialDSS Intranet Businesstransactions Databasesof validtransactionsfor eachTPS Financialapplicationsdatabases Transactionprocessingsystems FinancialMIS Transactionprocessingsystems Operationaldatabases Financial statements FinancialES Businesstransactions Uses and managementof funds Financial statisticsfor control Extranet Customers,Suppliers Overview
Inputs to the Financial IS • Strategic plan or corporate policies • Contains major financial objectives and often projects financial needs. • Transaction processing system (TPS) • Important financial information collected from almost every TPS - payroll, inventory control, order processing, accounts payable, accounts receivable, general ledger. • External sources • Annual reports and financial statements of competitors and general news items. • Paymentsto suppliers, employees, other institutions. • Receiptfrom customers, employees, financial institutions and others. • Shares information from stock exchange
Financial MIS Subsystems Financial subsystems • Profit/loss and cost systems • Auditing • Internal auditing • External auditing • Uses and management of funds
Outputs • Statutory reports : • Sales tax, excise and tax returns or any other tax details. • Providing reports to other financial institutions. • Giving reports to the shareholders annually. • Decisional reports : • Break even analysis for cost and price decision. • ROI for choice investment. • Trend analysis to make decision for alternative material or suppliers. • Sources and usage of funds.
Outputs • Knowledge updates : • Stock valuation. • Monthly trial balance, balance sheet and profit and loss account. • Cash position. • Expenses on major accounts. • Overall business achievements in major links of business. • Operations updates : • Statutory payments such as Advance Tax, Sales Tax etc. • Filling of statutory returns and reports. • Transactions executed and accounted in the systems. • Reports on finished goods, dispatches and invoicing.
Manufacturing Management IS The manufacturing MIS subsystems and outputs monitor and control the flow of materials, products, and services through the organization It performs the following activities: • Design and engineering • Master production scheduling and inventory control • Process control • Quality control and testing
Databases ofinternal data Databases ofexternal data Intranet ManufacturingDSS Databasesof validtransactionsfor eachTPS Businesstransactions Manufacturingapplicationsdatabases Transactionprocessingsystems ManufacturingMIS Transactionprocessingsystems Operational databases Quality control reports ManufacturingES Process control reports Businesstransactions JIT reports MRP reports Production schedule CAD output Extranet Customers,Suppliers Overview
Inputs to the Manufacturing MIS • Strategic plan or corporate policies. • The TPS: • Order processing • Inventory data • Receiving and inspecting data • Personnel data • Production process • External sources
Manufacturing MIS Subsystems • Design and engineering • Master production scheduling • Inventory control • Manufacturing resource planning • Just-in-time inventory and manufacturing • Process control • Quality control and testing
Outputs of Manufacturing MIS • Work Center Definition • Capacity Planning • Bill of Material (BOM) • Product Costing (on Items as well as Machine cost basis) • Work Order Generation • WIP Status
Marketing MIS Marketing MIS: supports managerial activities in product development, distribution, pricing decisions, and promotional effectiveness It performs the following activities: • Marketing research • Product development • Promotion and advertising • Product pricing
Marketing MIS • Basic goal of marketing is to satisfy the needs and wants of the customers. • The business functions of marketing is concerned with the promotions, planning and sale of existing product and service in existing market. • It also deals with development of new product and services for new market to potential customers • Thus MIS plays important role by providing managers with many functional information systems. Actually marketing was the first functional area to exhibit an interest in MIS. • For example, for interactive marketing- MIS can provide information about prospectus customers who can become partners for making and improving the product and services.
Databases ofinternal data Databases ofexternal data MarketingDSS Intranet Businesstransactions Databasesof validtransactionsfor eachTPS Marketingapplicationsdatabases Transactionprocessingsystems MarketingMIS Transactionprocessingsystems Sales by customer Operational databases MarketingES Sales by salesperson Businesstransactions Sales by product Pricing report Total service calls Customer satisfaction Extranet Overview
Inputs to Marketing MIS • Strategic plan and corporate policies • The TPS • External sources: • The competition • The market
Marketing MIS Subsystems • Marketing Research • Product Development • Promotion and Advertising • Product Pricing
Outputs of Marketing MIS • Product Family • Generate Quotation • Pending Quotation Status • Sales Order • Orders in Hand & Status • Sales Invoicing • Sales Forecasting
Human Resource MIS • Concerned with all of the activities related to employees and potential employees of the organization It performs the following activities: • Planning to meet the future needs of the organization • Development of employees to their full potential • Control of all personnel policies and programs
Databases ofinternal data Databases ofexternal data Human ResourceDSS Intranet Databasesof validtransactionsfor eachTPS Businesstransactions Humanresourceapplicationsdatabases Transactionprocessingsystems HumanResourceMIS Transactionprocessingsystems Benefit reports Operational databases Human ResourceES Salary surveys Businesstransactions Scheduling reports Training test scores Job applicant profiles Needs and planningreports Extranet Overview
Inputs to HR MIS • Employees grievances • Performance appraisal information is often used as evidence in grievance matter. • Follow up on complaints filed by employees for variety of reasons. • Training. • Earlier training completed or new training needed for the employees. • Sources of manpower • Campus recruitment from colleges directly, or from Universities • Employee Information System • Employee profile • Employees skill inventory • Performance appraisal system • Review of work for making decision regarding merit pay, increase in pay, transfer or promotions. • Data is asked from immediate superior.
Outputs of HR MIS • Employee Management • Leave Management • Payroll Management • Training Management • Recruitment Management