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The Quilt Telepresence Survey Results

The Quilt Telepresence Survey Results. Leo Donnelly | The Quilt Telepresence Workshop | October 12, 2011 3-6pm EST. Video Conferencing Survey. 19 Questions 23 Institutions Responded Covered desktop, room based video and support

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The Quilt Telepresence Survey Results

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  1. The Quilt Telepresence Survey Results Leo Donnelly | The Quilt Telepresence Workshop | October 12, 2011 3-6pm EST

  2. Video Conferencing Survey • 19 Questions • 23 Institutions Responded • Covered desktop, room based video and support • IT Professionals were the majority of those responding to the survey.

  3. 1. What is your role in your organization? ResponsePercentResponseCount IT Professional 93.8% 15 A/V Professional 25.0% 4 Other (please specify)Show replies 6 answered question 16 skipped question 6 Comments: Majority of respondents where IT Professionals. Not surprising given the focus of the Quilt and Working Group in general. This trend will also continue given the integration of video into communications platforms. Other respondents: Client Services Support Professional, Philanthropist, Project Manager, Media Specialist

  4. 2. Which, if any, of the following desktop video conferencing solutions does your organization use or support? ResponsePercentResponseCount Polycom CMA Desktop 25.0% 5 Cisco/Tandberg MOVI 65.0% 13 Skype 55.0% 11 Apple Facetime 30.0% 6 EvoghSeeVogh   0.0% 0 RadvisionScopia   0.0% 0 Vidyo 10.0% 2 Other (please specify)Show replies 6 Comments: The Quilt Telepresence Working Group started with a focus on Cisco and these Numbers may reflect that. The interoperability required with other platforms is evident in the numbers and why we’ve been discussing those solutions. Replies: Sony PCS-G70 and PCS-G50, Adobe Connect, webex, WebEx, GoogleTalk,Adobe Connect, MS OCS Wed, Investigating deployment at this time

  5. 3. Have you already or do you plan to integrate any of these tools into your room system(s) ResponsePercentResponseCount Yes 85.0% 17 No 15.0% 3 Comments: Strong trend to leverage investments in room based systems with Interoperability to desktop platforms and communications suites.

  6. 4. Which, if any, of the following room based video Conferencing solutions does your organization use (support)? ResponsePercentResponseCount Polycom 65.0% 13 Cisco/Tandberg 90.0% 18 Lifesize 35.0% 7 Vidyo   0.0% 0 HP Halo 5.0% 1 Other (please specify)Show replies 2   answered question 20   skipped question 2 Comments: Polycom and Cisco at the top, then everyone else. Replies: Sony PCS-G70 and PCS-G50, Adobe Connect

  7. 5. Which, if any, of the following collaboration suite integration tools do you use? ResponsePercentResponseCount Cisco WebEx 63.2% 12 Adobe Connect 52.6% 10 Wimba Tools 10.5% 2 Blackboard Collaborate   0.0% 0 Microsoft Live 10.5% 2 Citrix GoToMeeting 21.1% 4 Other (please specify)Show replies 3 Comments: No surprises, WebEX, Adobe, and Citrix the top 3, however further integration Efforts with communications platforms require watching. Examples include MOVI in WebEx, Skype into Lync…. Replies: Skype, BBB - early phase, None at this time  

  8. 6. Have you already or do you plan to integrate any of these tools into your room system(s)? ResponsePercentResponseCount Yes 85.7% 18 No 14.3% 3   answered question 21   skipped question 1 Comments: Highlights the importance the respondents are placing on integration.

  9. 7. What are your major uses of video conferencing today? ResponsePercentResponseCount Internal/External Meetings/Business Operations 90.0% 18 Remote Presenter/s 85.0% 17 Online Classes 50.0% 10 Traveling Faculty/Staff 35.0% 7 Recruiting 25.0% 5 Other (please specify)Show replies 3   answered question 20   skipped question 2 Comments: Business Operations was expected to lead, the Online Classes at 50% seemed high, but may be the sample. Replies: Extension of physical Classroom to remote campuses (not really online), long distance collaboration, Service development

  10. 8. Which of the following interoperability capabilities does your organization have today? (SIP <-> H.323)   H.323 <-> SIP H.323 <-> SIP TIP <-> SIP/H.323 Standards based 85.7% (12) 64.3% (9) 42.9% (6) Response Count 14 Comments: Further surveys should show growth in SIP/TIP capabilities.

  11. 9. Do you currently have Skype interoperability capabilities? If so, please indicate capabilities. ResponsePercentResponseCount Blue Jeans   0.0% 0 Life Size   0.0% 0 Other (please specify)Show replies 2 Comments: Current Commercial Gateways for Skype are limited. Lack of responses is an Indication and why a lot of interest from our user communities. Lifesize has An upgrade coming for Skype Interop, but at lowest common denominator.

  12. 10. Which of the following do you configure your non-TIP endpoints for? ResponsePercentResponseCount H.323 50.0% 7 SIP 7.1% 1 Both 42.9% 6 Comments: H.323 and SIP are fairly even. This will be another area to watch growth through future surveys.

  13. 11. Does your organization use a standard naming convention for video end points? ResponsePercentResponseCount Yes - please describe below 31.3% 5 No 68.8% 11 Standard Naming ConventionShow replies 5   answered question 16   skipped question 6 Comments: As room based systems grow, having a name convention should become a Standard practice. Replies: technology and room name  Yes & no, we do for us, our members do not.   Location   School/Dept-RoomName-codectype Building abbreviation and room number

  14. 12. Does your organization use a standard numbering convention for end points? ResponsePercentResponseCount Yes - please describe below 25.0% 4 No 75.0% 12 Standard Numbering ConventionShow replies 4 Comments: Some confusion on this question? Replies: -E.164 -Yes & no, we do for us, our members do not.   -Based on ou area code and 555 prefix – our range is from 19195551000 to 19195551999  -E 164

  15. 13. Which of the following end point directories does your organization use?   Response Percent Response Count Cisco TelePresence Directory 53.3% 8 North Carolina State University TelePresence Directory 13.3% 2 R&E Exchange NLR/Internet Listing (Hardcopy) 73.3% 11 Other DirectoryShow replies 3 Comments: Directories will be a major focus of the working group moving forward. Replies: -R&E exchange imported into telepresence phone directory.   -Working on our own Thu, Oct 6, 2011 6:35 AM   -state public university directory

  16. 14. How important is encryption to your organization? ResponsePercentResponseCount Not very important 21.1% 4 Somewhat important 68.4% 13 Very important 10.5% Comments: Has not been a major issue to date, but we have had more inquiries regarding Encryption for interviews, HIPPA related video conferencing.

  17. 15. How do you handle room scheduling? ResponsePercentResponseCount Integration with Exchange/Lync 35.3% 6 Custom Solution 35.3% 6 Carrier Provided Solution (Tata, BT, AT&T, etc..) 11.8% 2 Other (please specify)Show replies 41.2% 7   answered question 17   skipped question 5 Comments: Replies: -Just Outlook at this time -adhoc -RENOVO   -TMS   -Google Calendar -Cisco CTS-MAN Wed  -Renovo Software

  18. 16. Is video conferencing a strategic requirement for your organization? ResponsePercentResponseCount Yes 80.0% 16 No 20.0% 4 Comments: Not a surprise to many of us, strategic is the word we’ve seen being used, Whether for business operations, teaching and learning or international goals. Video growth continues and this is an area I believe we need to excel in.

  19. 17. Which of the following does your institution connect to with the R&E Telepresence Exchange? ResponsePercentResponseCount NLR 47.1% 8 Internet2 Interop service 35.3% 6 Neither 29.4% 5

  20. 18. Does your institution have a MCU? If yes, please complete the following questions below? ResponsePercentResponseCount How many ports?Show replies 77.8% 7 Standard Def = # port portsShow replies 88.9% 8 High Def = # of portsShow replies 77.8% 7   answered question 9   skipped question 13 Comments: Replies: Ports: 116, 8, 40 Wed, depends on HD or SD Configuration,8,12 ,50 Standard Def Ports: 360,80,40,40 on HD MCU in SD Mode,8 ,12,30,80 High Def Ports: ~100,20,10,20 on HD MCU in SD Mode - 16 on TP Serverct 5,0,20

  21. 19. How is video conferencing supported in your organization? ResponsePercentResponseCount Classroom support Group 33.3% 6 Network support group 66.7% 12 Telephone support group 16.7% 3 Media support group 33.3% 6 Other (please specify)Show replies 2   answered question 18   skipped question 4 Comments: Replies: Dedicated Video Group   Special Unit that includes IT, Media, Admin, and Education Policy

  22. Thank you. Leo Donnelly | Quilt Telepresence WorkGroup Leo_donnelly@harvard.edu October 12, 2011

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