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Importance Of Linking With An Exchange Company. Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa. Agenda. What is Fractional Ownership? Why a consumer might consider buying a Fractional Should you include an exchange programme? Comparable Exchange
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Importance Of Linking With An Exchange Company Darren Ettridge Vice President Resort Sales & Service Europe, Middle East and Africa
Agenda • What is Fractional Ownership? • Why a consumer might consider buying a Fractional • Should you include an exchange programme? • Comparable Exchange • Exchange Programmes
Fractional Ownership Business Models Timeshare Private Residence Clubs Fractionals
Initial Reason for First Timeshare Purchase External Exchange Opportunity 48% Timeshare 50% Fractional 16% Private Residence Club 37% Source: ARDA International Foundation 2010 Shared Vacation Ownership – Ownership Report
Our consumer research strongly indicates that shared-ownership buyers are interested in the opportunity to access other properties, but only if such properties are of comparable quality to their own. Source: The Shared-Ownership Resort Real Estate Industry North America 2010 – by Ragatz Associates
Comparable Exchange • Supply / Demand • Unit size • Resort quality
Quality Exchanges – Resort Quality • Quality Rating System - determines affiliation and initial resort rating (QRR) • Customer Satisfaction Index
Quality Exchanges – QRR • The Unit • The Resort • Local Area • Guest Experience
Interval At A Glance • Founded 1976 in Miami, Florida • 23 offices in 14 countries • 1,600 employees • More than 2,500 affiliated resorts in over 75 nations • Approximately 2 million member households in various membership programmes • Operating segment of Interval Leisure Group (Nasdaq: IILG)
Extensive Global Presence • Over 700 distinctive hotels & resorts • Across five hotel brands – Preferred Hotels and Resorts, Preferred Boutique, Summit Hotels and Resorts, Sterling Hotels and Historic Hotels of America • In more than 75 countries • 28 worldwide sales offices • = HOTEL X = OFFICE