Short Sale Success for Realtors, Homeowners and Buyers

1. Florida Loss Mitigation, LLC Short Sale Success for Realtors, Homeowners and Buyers The Partnership of Loss Mitigation Services for Real Estate

2. Short Sale Success Plan for Realtors Who we are… What we do… How to reach us... and stay informed! Who pays for the services? 11 3 2 5 10 4 7 8 9 1 6 Who benefits from the services? How do I get Started? Short Sale Packet for Realtors Short Sale Packet for Homeowners Three Steps to Success What happens next? Success? Realtor Referral Program Florida Loss Mitigation, LLC The Partnership of Loss Mitigation Services for Real Estate

3. Who we are… What we do… • WHO: Florida Loss Mitigation, LLC has been negotiating short sales for the real estate industry for over four years. With over 650 successful closings thus far, we have only begun to scratch the surface of the amount of short sale transactions in progress today. We have a full time staff of Loss Mitigation Specialists, as well as our dedicated attorneys, available for consultations for our specialists. Our experience and resources allow us to eliminate the time involved in executing the short sale negotiation. Our attorneys are available to our homeowners/sellers, at their own expense. • WHAT: We fully negotiate on the behalf of the homeowner/seller and buyer, to obtain an approval from the homeowner lender(s). This is NOT where we stop. We work on behalf of ALL the agents involved. We fight extremely hard with the lender(s) to ensure our listing and buyers agent, receive their FULL commission amount. We take this negotiation seriously. Florida Loss Mitigation, LLC The Partnership of Loss Mitigation Services for Real Estate

4. How to Reach us… and stay informed! • With our full time staff, each realtor will have a dedicated Loss Mitigation Specialist working on their file. Be assured, your files will not be shifted around from person to person within our operation. All information stays within our offices. • We are accessible Monday through Friday 9am to 5pm, via phone, fax or email. • Weekends or after hours: Appointments in person or conference calls can be arranged. • Our new website and blog are available 24/7 at www.stop-floridaforeclosure.com. • The newly dedicated reporting section of our website will keep all parties involved and informed as to the progress of their short sale negotiations. This section can be easily navigated by the physical address of the property. The reports are updated daily if there is activity on the file, along with a full report available each Friday. Florida Loss Mitigation, LLC The Partnership of Loss Mitigation Services for Real Estate

5. Who pays for the services? • WHO PAYS? • There are no up-front fees from any party, we are only compensated at the closing table; normally from the buyers. • We accept alternatives to receive our compensation. Either from the buyer, the listing agent, and/or the buyers agent… or a combination of all three. This decision is left in the hands of the listing and buyers agent to decide based on individual properties and situations. Florida Loss Mitigation, LLC must be informed of this arrangement within the Third Party Fee Agreement, which is to be included with each fully executed sales contract. The Fee schedule is fully explained within this agreement. • There is no risk involved for the Homeowner and it will never cost them a dime. Florida Loss Mitigation, LLC The Partnership of Loss Mitigation Services for Real Estate

6. Who BENEFITS from the services? • WHO BENEFITS? With this being most common question, we have to examine each situation individually, but… Overall the benefits of Third Party Loss Mitigation Services belong to the buyers and the homeowner/sellers. • The Buyer: The buyer is getting the lowest amount possible for the home of their dreams. The Florida Loss Mitigation Specialist assigned to their file will be working diligently, professionally and proficiently to expedite the short sale process. • The Homeowner/Seller: Florida Loss Mitigation, LLC is negotiating the difference between what they owe and the actual value of the home. Allowing the Homeowner/Seller to walk away from their mortgage free and clear. • The listing and buyers agent: They both benefit from having a third party negotiate and fully dedicate their time to the file. Thus allowing both agents more opportunities to work with more sellers and buyers, resulting in a larger inventory. Florida Loss Mitigation, LLC The Partnership of Loss Mitigation Services for Real Estate

7. How do I get started? Creating the partnership between all parties… • First, you will receive two packets of information. • One for you, the Realtor, and one for your homeowner. • The Realtor Short Sale Packet contains the tools to understand the information that we need in order to fully negotiate on behalf of your homeowner. The information in both packets need to be return as soon as possible to expedite the process. • Let’s go into what that the Realtor Packet is, followed by the Homeowner’s Packet…. Florida Loss Mitigation, LLC The Partnership of Loss Mitigation Services for Real Estate

8. Short Sale Packet for Realtors Tools and guidance provided Contact information Contracts Checklists The Third Party Fee Agreement which explains our fees and payment structure. This is needed for each individual sales contract, to be signed by all parties. This agreement and others can be provided to attach to your MLS listings to assist the buyers agent with this negotiation process. Checklist of items needed to start negotiations fora sales contract. It is important to provide these items as soon as you receive them. Please always include the buyers agent and broker contact information. The Realtor contact information and basic questionnaire to be filled out. This information stays private in our files in our offices and is only necessary once. 1 2 3 Florida Loss Mitigation, LLC The Partnership of Loss Mitigation Services for Real Estate

9. Questions? Refer to your Realtor Packet Florida Loss Mitigation, LLC

10. Short Sale Packet for Homeowners Tools and guidance provided Contact information Contracts Checklists The Written Agreement which explains our structure, is needed for each individual homeowners/sellers. This required document needs to be signed by all homeowners/sellers involved. Their file will NOT be started without this document. This Checklist of items is needed to start the short sale process with the Homeowner/Seller lender(s). It is important to note that these documents may be needed numerous times based on the lenders requirements. The Homeowner/Seller contact information & basic questionnaire to be filled out. This information stays private in their file, in our offices and is only necessary once. 1 2 3 Florida Loss Mitigation, LLC The Partnership of Loss Mitigation Services for Real Estate

11. Questions? Refer to your Homeowner Packet Florida Loss Mitigation, LLC

12. Three Steps to Success! Return the Realtor Packet Return the Homeowners Packet Once we receive the fully executed sales contract… then the “SHORT SALE” begins!!! This is where we put the “Short” in Short Sales and get the realtors, the buyers and the homeowner results in a timely manner!! So the process has begun… what happens now? Give us a fully executed sales contract… Florida Loss Mitigation, LLC The Partnership of Loss Mitigation Services for Real Estate

13. What happens next? • The Negotiation Process: This process may take weeks or days, depending on lender(s) requirements. This is where the homeowners/sellers cooperation is needed the most when we request documentation requested from their lender(s). • Progress Reports: Please refer to your individual reports online for continuous progress or contact us via phone or email for updates. • The Approval: Once we receive a written approval from the homeowners/sellers lender(s), and reviewed by the Florida Loss Mitigation Specialist. It is then forwarded to the buyers agent, listing agent and title company provided. • The buyers will need to do their proper inspections and due diligence within the specified time frame, noted within the sales contract. • Closing: This must occur within 30 days of the approval date provided from the lender(s). VERY IMPORTANT!! An extension in the form of an addendum, signed by all parties, must be submitted to Florida Loss Mitigation, LLC at least one week before the expiration date if needed. (This is the responsibility of the listing agent. ) • Disclaimer: Please Note: All communications will be directed through the agents. We prefer not to communicate directly with the buyers; to alleviate any miscommunication and confusion. Florida Loss Mitigation, LLC The Partnership of Loss Mitigation Services for Real Estate

14. Questions? Negotiations, Approvals or Closings? Florida Loss Mitigation, LLC

15. Success? • The File is closed…. But is really? • Success? When you measure the question of success in a short sale, it all depends on who you are asking. • For the homeowner: It can be bitter sweet. They have lost their home, but gained a better standing for their financial future. A new beginning of their own making. • For the buyer: It is their new beginning… in a new home or investment property! • For the realtors involved: it is not just another closing… this experience has opened the door for new beginnings with your clientele. • For the listing agent: When you experience adversity with your clients, you build a bond that lasts forever. Work on that and build your business. The homeowners/sellers will buy another home. You want to be part of that happy process of their life. Stay in contact and be there for them and their friends. Referrals! Referrals ! • For the buyers agent: You have walked them through a home buying experience that was smooth and professional. Don’t you think they are going to refer you? Florida Loss Mitigation, LLC The Partnership of Loss Mitigation Services for Real Estate

16. Realtor Referral Program Now Earn Rewards for referring your fellow agents… Just as realtors rely on referrals to build their business, so do we!! Our business is built from trust and referrals from our clients. Rewarding our partners is just one way we show our appreciation for our loyal clients. Be sure to share your success with others! Have your referral mention your name and that you used Florida Loss Mitigation to assist you and your clients with their short sale process and be rewarded in the end! Refer a Realtor and Receive a $20.00 Gas Card!! With your 5th referral, you will begin to receive $25.00 Gas Cards!! Rules: the referral must sign on to use our services and you will receive the gas card within 30 days of their contract. Referral Postcards are included in your Realtor Short Sale Packet and can be found online. Florida Loss Mitigation, LLC The Partnership of Loss Mitigation Services for Real Estate

17. THANK YOU! We look forward to working along side you and your short sales. Have a partner on your side! Florida Loss Mitigation, LLC