Presentation Transcript

1. Field Engineering North and South Update on organisational changes

   Paul Holl and Mick Bourne 15 June 2011 1600
2. Agenda The next stage of our transformation New organisation charts The regional changes Benefits Impact to individuals Next steps Q&A

3. The next stage of our transformation

4. New organisational structure from 4 July
5. New regional structure Scotland, Mal Cowie Outer London Steve Dibley (temp) Inner London, Carl Moorhouse
6. New regional structure North East, Carol Baxter North West, TBC Midlands, Mick Bourne Wales and West Midlands, Bob Teagle NHC, Ian Blackburn South West, Malcolm Leonard SHC, Paul Hendy (temp)
7. Benefits There are many benefits to integrating at a regional level, including: Placing all work into the same region, with a common approach to work allocation, means we can make better use of our combined resources. We can properly review the time we spend traveling across a region because of localised skills shortages, and then train more people with those skills to reduce unnecessary travel time. Whilst engineers will continue to do the same work as they are currently doing, what this new organisation gives us is the opportunity to skill at base level in the power and build space. This will ultimately help with peaks / troughs of work and vice versa. We will have one system to manage all our customers’ work, giving us full visibility of those customer demands and meaning we can manage our own resources more effectively.
8. Impact to individuals We want to have consistent ratios of team members to FLMs across all of the regions This will mean some small reductions to FLM numbers in certain regions The way in which we will do this has been designed to have minimum impact to you as individuals Summary of general changes: Your own team may change and you may have different team members to manage
9. Next steps Your RBL will have an initial 121 conversation with you over the next few days to discuss how these changes will impact on you By the end of next week (24 June) your RBL will share with you the final organisational structure You will then be required to have a 121 conversation with each of your new team members by the end of the month Other important information: Tuesday 21 June – temporary OUCs will be visible on NJR – please note that these are draft only in order to ensure everyone is assigned to the correct region and will be updated following the various activities over the next 2 weeks (on the system first week in July) Tuesday 21 June – There will be an email briefing to all of your team members alerting them to the potential errors on NJR Monday 4 July – New organisation formally in place
10. Q&A
11. Back up
12. Service Delivery Mark Whitley Energy & Carbon - Richard Tarboton Service Enablement - Tim Springham BTW Mobile - Mike Cook UK Data - Pete Stewart UK Voice - Pete Stewart (covering) Production Planning Colin Shearn Service Development (Transformation) Michelle van derPeet Service Performance Paul Taylor International Delivery - Dave Dobson Complex Customer & Migrations - NeerajKhanna MSL - Nigel Thorne Field Engineering (North) - Paul Holl Field Engineering (South) - HeideBaumann