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Diversity in the Workplace. November 12 , 2013. Diversity. “What we have to do…is to find a way to celebrate our diversity and debate our differences without fracturing our communities.” Hillary Clinton, former Secretary of State. Diversity. Why discuss diversity?
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Diversity in the Workplace November 12, 2013
Diversity “What we have to do…is to find a way to celebrate our diversity and debate our differences without fracturing our communities.” • Hillary Clinton, former Secretary of State
Diversity • Why discuss diversity? • What do we need to do? • How do we do it?
Why Discuss Diversity Seneca, a first-century Roman philosopher, allegedly said:"Luck is where the crossroads of opportunity and preparation meet.”
Crossroads Traditionalists Baby Boomers Gen X Millennials Washington DC Baltimore, MD Frederick, MD
Be Proactive “The only thing necessary for the triumph of evil is for good men to do nothing.” - Edmund Burke
Diversity “We all should know that diversity makes for a rich tapestry, and we must understand that all the threads of the tapestry are equal in value no matter what their color.” - Maya Angelou, American author and poet
What Do We Need To Do Pro-Active Approach • What MUST we do? • What SHOULD we do? • What COULD we do?
Diversity • What MUST we do? • Understand the law • Recognize discrimination • Value EOE
Diversity • What SHOULD we do? • Setting the example! • How much discussion?
Diversity • What COULD we do? • Celebrate diversity! • How much discussion?
Managing Millennials Autonomy: Do what they want when they want; will get job done Millennial – looking for work-life balance Manager – can offer flexing in schedule, process, etc.
Managing Millennials Entitled: Want to move up ladder; maybe not on management’s terms Millennial – looking to be recognized and rewarded Manager – design a path for growth; appraisal of their development
Managing Millennials Self-Absorbed: Concerned with how they’re treated, not how they treat others Millennial – tasks are seen as a means to an end; need praise Manager – take interest in employee; find points of connection
Diversity We all have biases Human Nature? …Maybe! But what really makes us human is the ability to use our rational minds to bring about change… …even in ourselves!
Diversity “Know Thyself” - A proverb carved into the temple of Apollo The Pythia (The Oracle of Delphi)
Making Diversity Work Seven steps for defeating bias in the workplace: • Understand your own biases
Making Diversity Work Seven steps for defeating bias in the workplace: 2. Triage your biases
Making Diversity Work Seven steps for defeating bias in the workplace: 3. Identify the secondary gains of your biases
Making Diversity Work Seven steps for defeating bias in the workplace: 4. Dissect your biases
Making Diversity Work Seven steps for defeating bias in the workplace: 5. Identify common kinship groups
Making Diversity Work Seven steps for defeating bias in the workplace: 6. Shove your biases aside
Making Diversity Work Seven steps for defeating bias in the workplace: 7. Fake it till you make it
The Origin of Your Biases Group Differentiators • Ethnicity • Disability • Country of origin • Gender • Race • Religion • Sexual orientation • Age
The Magic “IF” “The capacity for participating in or relating to another person’s feelings.” - Sondra Thiederman, Ph.D., expert on workplace diversity What emotions or experiences—positive or negative—have you had that are, to some substantial degree, like those experienced by someone who otherwise seems different from yourself?
Fake It Till You Make It Think about what you think about… • It’s ok…admit it (at least to yourself) • It doesn’t make you a bad person • Having biases doesn’t mean you have bad character
A Quick Review… • Crossroads: we have a unique opportunity • Proactive: acceptance is not enough • Why: because it is right, legal, ethical, and profitable • What: must, should, could • How: be respectful, overcome biases, understand differences
Contact Information www.leadershiptechniquesllc.com Lisa Hammer, PMP: (301)667-3915 lisa@leadershiptechniquesllc.com David B. Newman, PMP: (240)446-6231 dave@leadershiptechniquesllc.com
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