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Country report – The Storting, Norway. Nordic ICT Conference 2014, Oslo IT manager Frode Rein. General election – September 2013. A parliamentary election was on 8.th and 9.th of September
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Country report – The Storting, Norway Nordic ICT Conference 2014, Oslo IT manager Frode Rein
General election – September 2013 • A parliamentary election was on 8.th and 9.th of September • The centre-right coalition obtained 96 seats, while the red-green coalition obtained 72 seats and the Green party obtained one. • Leader of the Conservative party, Erna Solberg was set to form a new government after Labour Prime Minister Jens Stoltenberg
Administration overwiev • Employees i theadministration: 465 • MP’s: 169 • Political staff: 225 • Parliament’s total budget: 143 M€ (128 M€ in 2012)
CurrentIT organization • ICT staff Q3 2014 – 39 FTE’s • Twonewroles • Quality manager • continuousimprovement • Contract & supplior manager • Increasedquality in supplier and contract management • IT Strategy
Somekey IT figures IT budget • 2010 – 3,8 M€ • 2011 – 7,0 M€ • 2012 – 13,5 M€ • 2013 – 14,0 M€ • 2014 – 14,0 M€ HW • 750 Dell pc’s (win 7) • 434 Dell laptops (Win 7) / Citrix • 112 Dell laptops (Win 8.1) / Direct access • 100 virtuelle Servers / 50 fysical servers • Aprox. 350 iPhone5S • 70 Canon multifunctionprinters, • Followmeprint • mail print: sikkerutskrift@stortinget.no
Major renovation P-26 • Required due to oldbuilding • Need for more officespace • Need to redesign thebuilding due to risk assesmentfindings • More meetingrooms and social areas • Budget: 120 M€ • Renovation process until 2017
Open-plan offices • 112 employeesplusexternalconsultantsmovedfrom P-26 in secondweekofJuly • From celloffices to open-plan offices • New mobile platform • Laptops • Mobile phones / MS Lync
Major projects • New Intranet • New service for digital document management • Service centerwith multiple services • New server room • Pilot Mobile Storting / Win 8.1 • Crisismanagement system • ID card / cash card • Salapp – Chamber app
New Intranet - Løveporten • EPIServer CMS, Sharepoint 2010, enterprisesearch • Central features: • Live informationfeed from organizational units and workplaceswithinSharepoint • Rolebased • Responsiveuserinterface • User customisedinterface • In general • Fixedpriceproject (good for us, bad for thevendor) • Technologicalyhiglysophisticated, buteasy to implement in theorganization • Challenges • Parts are 1,5 yearafter initial plans • Contractor's lack of knowledge about enterprise search (many different databases did complicate things a lot) • Difficultcustomer / vendorrelationship during theproject • Internalproject staff must be dedicated full time
Document management for administrative staff • Launchedthis spring • Sharepoint 2010 integratedwithePhortearchive system • Delayedas well as it was part ofthe program withtheNew Intranet • Challenges: • Technologicaly simple, but it is still hard to changethewaydocumentsareproduced (read: changethewaythepeoplework) • Oftenforgottenthat it cost time, effort and moneyaftertheproject has ended, to implementnew IT systems withnewprocesses and waysofwork
New Serviccenter • Ole: Wecopiedyou! • Multiple services onthe same area • IT, MP services, Library, Post services • Opens 1. October
New server room • Why • Renovationof P-26 • The result • State ofthe art server room • Separated cool and warmzone • Dual UPS withhighcapasity and expansionpossibilities • SAN: • Replaced HP EVA6000 with EMC VNX 5200. • Doubledstoragecapacity (2 x 50 TB) and a 50% redused «footprint» in server room • Virtualized: • UpgradetVMwarefrom 4.1 to 5.1 due to new SAN • More hosts, betterredundancy and better system overwiev • Repaced a numberof Microsoft Cluster withthisnewVMwareenviromnemnt • The cost • Tra la lala la…..
Pilot Mobile Storting- newand flexibleways to work PC platform • New pc-plattform: Dell laptop (Latitude 7240, 7440) or Dell Venue Pro hybrid • Windows 8.1 • Wireless • Microsoft Direct Access Meeting facilities • Wireless communication from Laptop to LCD/projector • Reservation in Outlook or Crestronroomview New platform for comunication • Integrated solution for Speech, data and video withLync • iPhone 5S and Lync soft clienton pc replacethe desktop Phone • Chat and video withdocumentsharingoportunities Nextyear • Baseduponexperiences from the 110 Pilot users • Give all pc users at Stortinget the same service and Technology • IT strategy goal: User friendly, flexibleand secure mobile solution for thenew mobile worker
CIM - Crisismanagement system • CIM – modulebasedcrisis management system • Software As A Service • Givesus: • increasedquality in internal and externalflowofinformation during a crisis • Sharedunderstandingofthethreat or situation, givesus a better base for decidingthe best decisions • Weimplementet CIM in may 2014 • A nationalcrisis alert wasissuedonthe 24th. ofJuly • CIM was used to alert all MP’s, Partygroups and employeesaboutthecurrentsituation. • CIM wilalso be used ifcrisiswithinthe IT area happens
ID card / cash card • Same experience as in Folketinget • With new RFID ID cardsintroduced in late 2011, wewereable to putmoneyintothe ID card • Result: Works reallywell– much less que in front ofthe cash register (theque at the salat bar is still therethough….
Chamber app - Salapp • PaperfreePlenarysession Hall….. • Lecturetomorrow
Methodolgyimprovement – Agile development • Starteddecember 2012 withexternalsupervision a projectaiming to learnthis agile methodolgywith a real applicationdevelopmentproject • Agile development- SCRUM/SCRUMBAN/KANBAN • Automatic deploymentand contiousintegration (CI) • Application Lifecycle Management • Focuson: • User requirementspesificationusinguse-case/User-story • Unit testing and objectorientation .NET C# • Doingscrum: • Scrummeeting • Daylimeeting– 30 minutes • User demo everysecondweek
Methodolgyimprovement – Exdendeduseof Team Foundation server • From just sourcecontrol to: • Backlog • Sprintplanning • Digital taskboard • Burndown • Test plan • Automatic builds for test and productionenvironment (in combination withOctopus server app) • Our maingains • Better to estimateworkload • Better teamwork • Easyer dialog withthecustomer • Challenges • The Product owner must understand therole and theexpectations • The ownership to an application/service is still to weak
Processimprovement - Collaborativecoordinationbetween service owner and ICT Strategic follow-up Adaptation of services for assessment Budget process Budgetmeeting Q1 meeting Q2 meeting Q3 meeting Q4 meeting To Q1 Operationalfollow-up Backlog list April March January February May June September July August October November December