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6. Market Segmentation, Positioning, & the Value Proposition. Objectives. Explain STP Process Segmentation Bases Target Segment Criteria Elements of Effective Positioning Creating Brand Value/Equity. STP Marketing & the Evolution of Marketing Strategy.
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6 Market Segmentation, Positioning, & the Value Proposition
Objectives • Explain STP Process • Segmentation Bases • Target Segment Criteria • Elements of Effective Positioning • Creating Brand Value/Equity
STP Marketing & the Evolution of Marketing Strategy • Target Market: A sub-group of a larger market chosen as the focal point for a marketing or advertising campaign. • Positioning: Designing & representing a brand in a way that is distinct in the consumer’s mind. • Positioning Strategy: Selecting key themes to communicate to a target market. • Marketing Strategy: Evolves as a result of 1-3
Beyond STP—Regular Assessment • Reassess segmentation strategy: A detailed examination of the current target segment to develop new & better ways of meeting its needs, or a need to change the target & reposition the brand to a new segment. • Pursue product differentiation strategy: Product differentiation is a firm’s effort to emphasize or even create differences in brands to distinguish them from competitors. Advertising plays a critical role as part of the product differentiation strategy because the consumer will have to be convinced that the difference is meaningful.
The STP Marketing Process(Segmenting, Targeting, Positioning) • Break the market into smaller, more homogenous segments • Specifically target discrete market segments • Position the brand to appeal to the targeted segments
Identifying Target Segments: Market Segmentation Demographics Geography • Psychographics Lifestyles Commitment Levels Benefits Usage Patterns
Segmenting by Usage & Commitment • Advertising & promotion targeted to: • Heavy users • Nonusers • Brand-loyal users • Switchers/Variety seekers • Emergent Consumers
Demographic Segmentation • Age • Gender • Race • Marital Status • Income • Education • Occupation
How would you describe the demographic segment targeted by this advertising campaign?
How about this ad? What is the target demographic for this ad campaign?
Activities Interests Psychographics & Lifestyle Segmentation Lifestyle Opinions Lifestyle segmentation provides insight into consumer’s motivations
Benefit Segmentation Passenger Safety vs speed? Prestige? Fuel Economy? Design?
Markets segmented by: Usage rates Geographic location SIC (Standard Industrial Classification) Code Stage in the purchase process: first time vs. experienced buyers Benefits desired Business to Business Markets
SIC Codes • Standard Industrial Classification (SIC)= 2,3,4-digit SIC. • Enter a SIC CODE:Enter keyword(s):BEER • 2082 Malt Beverages • 2086 Bottled and Canned Soft Drinks and Carbonated Waters • 3411 Metal Cans • 3585 Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment • 5149 Groceries and Related Products, Not Elsewhere Classified • 5181 Beer and Ale • 5813 Drinking Places (alcoholic Beverages) • 5921 Liquor Stores • 5963 Direct Selling Establishments
Prioritizing Target Segments Examine your ability to deliver value to the segments & costs of new capabilities—distinct competencies of the firm Research segment size, growth potential & usage frequency Assay the competitive environment Find a niche you can scratch
Effective Positioning…. • …is based on substance of the brand’s values • …is consistent over time • …is both simple & distinctive
Fundamental Positioning Themes • Benefit Positioning • User Positioning • Competitive Positioning
Do you think this ad for Pepsi is emphasizing benefit, user or competitive positioning?
Repositioning • Used to revive an ailing brand or fix a lackluster new market entry • The challenge: Changing perceptions of a brand forged over years of advertising.
Capturing the Value Proposition V A L U E Relative Price Benefits Functional Emotional Self-expressive
Review/?s • Explain STP Process • Segmentation Bases • Target Segment Criteria • Elements of Effective Positioning • Creating Brand Value/Equity