IWDS – IWDS Basic Service Provider

1. IWDS – IWDS Basic Service Provider 4111 04/19/2004

3. Objectives • Understand Terminology and System Overview • Enter an Entity • Create a Location and Contact • Create a Relationship • Search for a SIC Code • Enter a Human Service and Service Provider • Add Referrals for a Customer

4. Objectives Architectural Overview for TRAC TRAC vs. IWDS IWDS Phase 2 Technical Specifications Hardware Recommendations Operating Systems Web Browsers Additional Software Pop-Up Blocker Table of Contents Chapter 1 System Overview • Internet Explorer Options • Illinois Workforce Development System • Logon • Change Displayed Toolbars • Changed Toolbars • Staff Logon • Password Error • Staff Logon Response • Staff Menu • Change Password • Summary

5. Objectives Entity Type Description General Information Adding an Entity Entity Locations Adding Contacts Add Second Location Using Existing Contact Adding a Second Contact Table of Contents Chapter 2 Entity Location Contact • Reviewing our Work with a Search • Search Entity • Search Location • Search Contact • More on Searching • Search Location • Summary

6. Objectives Service Episode Adding a Service Episode Service Episode Results Summary Table of Contents Chapter 3 Service Episodes

7. Objectives Relationship Description General Information Adding a Relationship Add Program Confirm Program Select Activities List Programs/Activities Add CIP Codes Relationship Summary Relationship Status List Relationships General Information Review Table of Contents Chapter 4 Relationship Processing • Add Second Relationship • Add Program • Confirm Programs • Select Activities • Review Programs/Activities • Add CIP Codes • Relationship Summary • Verifying Results • Summary

8. Objectives General Information Adding an Entity SIC Code Add Location and Human Services Selecting Human Services Add Contact Human Service Providers Provider Updates Referrals Consumer Search Summary Table of Contents Chapter 5 Human Services Providers and Referrals