zoho email help

1. What to do for Spam Control in ZOHO Mail Account? Get ZOHO Help. If you are an email user, then you know how spam email affects your email account. In this article, we tell you how you can control spam’s in your ZOHO Mail account. Here we will show you how to identify and filter the spam emails from your ZOHO account. If you still find that some of the important emails available in the spam folder. You can solve this problem by, updating a sender email address or domains in white-listed emails or domains.

2. If you are getting spam emails from a specific domain or email address on your Inbox folder. You can update these domains or email address to the blacklist. So any emails or messages from the blacklisted domain or email address automatically goes to spam folder.

3. How to add someone email address or domain to White list or Blacklist in ZOHO Mail? • Go to ZOHO Mail login page and sign in to your account. • Under ZOHO Mail account, go to Settings >> Anti-Spam Lists. • Here you can see all domains or emails listed of senders. • Tap on Domains, if you wish to add a domain to white list or blacklist • Enter the relevant details in any one of these fields

4. Add new white list domain - To add the domain address specified to White listed Domains • Add new blacklist domain - To add the domain address specified to Blacklisted Domains • Click on Email Address tab if you wish to add an email address to white list or blacklist • Add new white-list email - To add the Email address specified to white listed Email • Add new blacklist email - To add the Email address specified to Blacklisted Email

5. Click the Plus sign next to the corresponding field. • The given domain/email will be added in the chosen list. • Note: • You can use Mark As Spam for any email to quickly add a sender's email address to the blacklist. • You can search the existing lists by clicking on the Search sign next to the relevant list.

6. Unsubscribed list • Go To Settings  » Anti-Spam Lists. Click on the Unsubscribed lists tab. The unsubscribe links of all the emails you have unsubscribed from along with the associated account will be displayed here. Emails from the listed entities will be automatically sent to your Spam folder. Click on the delete button next to any of the links in order to remove them from your unsubscribed list. • Language Filter • You can set spam filters based on the language of the email content. You can allow or block emails based on your language preference.

7. Login to Zoho Mail • Go To Settings  » Anti-Spam Lists • Click on the Language Filter tab. • You can select from one of the following options: • None - No language based spam filters are set • Allow Specific Languages - Only emails sent in the languages in this list will be allowed into your inbox. • Block Specific Languages - Emails sent in the languages in this list will not be allowed into your inbox.