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“Unleashing Human Potential”

“Unleashing Human Potential”. Johannesburg SA March 4, 2005. Susan Wakhungu- Githuku. Introduction. Susan Wakhungu-Githuku is a Human Resources professional.

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“Unleashing Human Potential”

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  1. “Unleashing Human Potential” Johannesburg SA March 4, 2005 Susan Wakhungu- Githuku

  2. Introduction • Susan Wakhungu-Githuku is a Human Resources professional. • A Kenyan national, she is currently the HR Director for Coca-Cola South & East Africa Division , a region covering 28 countries and stretching from Somalia to South Africa, Angola to Mauritius. • She is based in Johannesburg • She has enjoyed an international education and holds: • BA Economics and Psychology - USA • MSc. Economics - UK • Her next academic goal, time permitting - is to complete a Ph.D. in Organizational Development and Talent Optimization • She has a passion for people and for the potential in people

  3. The Premise “…If our people are our greatest asset…and words are not mere rhetoric…then should we not insist that our people maximize on all their capabilities each and every day…and that they drive for ever greater results….? Visioning & Creating a Future Operational Excellence Innovation Personal Excellence

  4. Some Common Truths • Good is the enemy of great…..Jim Collins in his book Good to Great • Surviving is not Thriving! • Coasting along is not Driving! • The status quo will not get us far! • Optimizing in not always Maximizing! • Being satisfied does not lead to exceeding! …..We need to present to our people a value proposition that resonates, motivates and that releases their full and creative potential in order for us as leaders and as organizations to obtain the differentiated value we should seek and should deserve…”

  5. Creating the Value Proposition However…. the onus first begins with us in this symbiotic relationship Organizations Leaders Employees • And we all must play a part

  6. First…a look at Organizations Recommendation # 1: Organizations must present a resonating value proposition to employees that makes the employees pulsate with creativity and motivation! Finish Start Human beings ride on emotion….

  7. Create Engagement- Build an Employment Brand – some critical elements • Compensation • Base Salary • Incentives • Performance measures • Internal equity • External Parity • Work Environment • Organizational Reputation • Physical Environment • Diversity • Trust & Relationships • Job Satisfaction • Facilities • My Job • Meaning & Challenge • Satisfaction • Support • Autonomy • Performance & measurement Motivational Factors • Leadership • Vision • Values • Goals • Management Empathy • Policies & Procedures • Non-Financial Rewards & Recognition • Work Life Balance • Benefits • Recognition Awards • Career Development • Promoting employability • Training & Development • Career paths • Succession Plans Best employer survey How do you wish to position yourself as an organization? What employment brand do you want to create? Everything communicates. Have a Strategy!

  8. And what is the Role of Leaders Recommendation # 2: Leaders and Managers must take up their rightful role in this journey and become Coaches - Coaches equip people to develop themselves…. • Shape the Environment: Build organization Support to reward learning and remove barriers • Create partnerships: Build Trust and Understanding so that people want to work with you • Coach • Empower • Align • Lead • Promote Persistence: Build Stamina and Discipline to make sure learning lasts • Inspire Commitment and Motivation: Build Insight and motivation so that people focus their goals on things that matter Grow Skills – Build new Competencies so that people know how to do what is required Personnel Dimensions International

  9. Employees also have a Role Recommendation # 3. Employees must bring the right attitudes and practice the empowering habits 7. Sharpen the Saw 6. Synergize 5 Seek First to Understand 4. Think Win-Win Exhibit and Practice Habits for Effective people to unlock their full potential 3. Put First Things First 2. Begin with the end in mind 1. Be proactive Stephen Covey

  10. In Summary The 3-Way Proposition • Proposition 1 Q. How do Organizations Unleash potential? A. They build and sustain an Employment Value Proposition and create an Employment Brand • Proposition 2 Q. How do leaders Unleash Potential? A. They function as Coaches • Proposition 3 Q. How do Employees Unleash Potential? A. It all begins with Attitude and the Practice of Good Habits

  11. Thank You

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