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Vermont Travel Industry Conference Evaluation. Annual Meeting January 11, 2008. Number of Participants. Number of Sponsors. Response Rate (%). Attendee Survey Method. Info from VTIC Will Improve:. Sales/Marketing 69% Networking 66% Resource Use 40%
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Vermont Travel Industry Conference Evaluation Annual Meeting January 11, 2008
Info from VTIC Will Improve: Sales/Marketing 69% Networking 66% Resource Use 40% Customer Satisfaction 33% Profitability 23%
Program Bill O’Neal 2.88 VDTM Update 2.95 25th Anniversary Celebration 2.96 Jim Miller 3.18 Costas Christ 3.26
What did you like most? • Networking • Workshops • Costas Christ • Jim Miller • “I took practical ideas away from every session. I brought home materials to share with my organization that are useful!”
What did you like least? Suggestions? • “Lack of mixing people up – opportunities to be introduced to others.” • “…same as last year…” • No wireless internet access. • Need handouts for all sessions. • More traffic needed in exhibit hall. • “…why aren’t all conference materials made locally…?” • Invite more legislators.
Topics for next year • Marketing (197) • Research/Trends (134) • Customer Service (115) • Partnerships (109) • Sustainable Tourism (105) • Public Relations (97)
Suggestions for next year • Beginner and expert levels of web/email • SEO, Google analytics, Constant Contact • Branding • Global climate change – next steps? • Welcome centers • Marketing to minorities and other niches (younger markets, women)