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Motivation. Chapter 7 K&K. Key concepts. Equity Positive, negative Benevolents, sensitives, entitleds Expectancy Expectancy, instrumentality, valence Goal setting theory Difficulty, specificity, commitment. Equity. Based on social comparisons
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Motivation Chapter 7 K&K
Key concepts • Equity • Positive, negative • Benevolents, sensitives, entitleds • Expectancy • Expectancy, instrumentality, valence • Goal setting theory • Difficulty, specificity, commitment
Equity • Based on social comparisons • The feelings that one has received more or less are both motivating and will motivate a person to restore equity Personal rewards Outcomes Personal contributions inputs Other’s rewards Outcomes Others contributions inputs
Response to inequity Benevolent Sensitive Entitled
Reducing inequity • Change work input – reduce or increase performance efforts • Change outcomes – ask for a raise • Try to change inputs/outputs of comparison – get co-worker to accept more work • Withdraw – quit • Change comparison points – different coworker; more/less experience • Distort comparisons – rationalize
Expectancy • A person will put forth effort to do those things that will lead to the results (outcomes that they desire • A rational cost benefit approach
Key terms - expectancy • Expectancy • Belief that effort leads to specific level of performance • Instrumentality • The belief that various work outcomes will occur as a result of task performance • Valence • the value attached to reward or outcomes
Expectancy to achieve to realize outcomes People work task performance Instrumentality Valence Expectancy
Goal Setting Theory : Locke and Latham Moderators - Goal commitment - Feedback - Ability - Task complexity - Situational constraints • Linking • Mechanisms • - Direction • Intensity • Duration • -Quality • Task strategies • or plans Difficult, specific goals Performance Self-efficacy High expectancy
Goal Setting Theory • Goals are more likely to motivate if • they are difficult but achievable • they are specific rather than general • people get feedback on results • people feel confident they can do task • person accepts and is committed to them
SMART Goals • Specific • Measurable • Attainable • Results oriented • Time bound
MBO (management by objectives) • Joint goal setting between a supervisor or team leader and employee or team member • Individual goals consistent with org needs, individual roles, capabilities • Advantages: - link to bigger picture • Limits: may become bureaucratic