1 / 10

Project Evaluations

This project evaluates program effectiveness for decision-making. It explores what program evaluation entails, methods used, and results obtained. Focus areas include operations management and service management, emphasizing evidence collection and client satisfaction. The text provides guidance on data gathering and analysis, employing mixed-methods for comprehensive data collection. Examples of evaluation approaches and their benefits are highlighted. Special attention is given to obtaining client feedback for program improvement.

ljohns
Download Presentation

Project Evaluations

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Project Evaluations AMEEL Advisory Board Meeting 2008

  2. Evaluations Why conduct a program evaluation? What constitutes a program evaluation? How is it done? What are the results of doing it?

  3. Why? Areas of focus to consider Operations Management: • Program evidence – fulfill granting agency requirements • Efficient operations – show improvement Service Management • Client Satisfaction – identify and focus on client needs • Positive Outcomes – focus on client and smooth operations To obtain information for making decisions about the program’s future

  4. What? • No single method • Repeated data gathering • Consistent use of measurement units: • resources • processes • units provided • impact

  5. How? • Mixed-methods approach: • qualitative • quantitative • To gather explorative, descriptive and explanatory data

  6. Examples – Mixed Methods • Interface Goals (quantitative, descriptive) • Workshop Evaluation (quantitative, descriptive) • Questions for Scholars (qualitative, explorative) • Usability Testing (qualitative, explanatory)

  7. Examples – Why? • Efficient Operations • Software Analyses • Format Choices • Client Satisfaction • Ground Truth testing • Program Evidence and Positive Outcomes • Regular Program Reports • Periodic Pop-Up Surveys

  8. Patron Feedback – early days

  9. Directing Patron Feedback

  10. Impact Challenge for AMEEL • How to measure Impact • How to identify groups to survey • How to carry out surveys • HELP!

More Related