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Statewide Outcomes

Join us for the Statewide Outcomes Data Entry Agenda, where we will cover topics such as creating a new account, the importance of tracking outcomes and the vision of full citizenship integration. We will also discuss community inclusion, community living, and community employment criteria and data entry.

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Statewide Outcomes

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  1. Statewide Outcomes 10/06/15 CSN Provider Portal Data Entry

  2. Agenda • Welcome & Introductions • Housekeeping ~ Logging into CSN • Why – Why - Why • Outcomes Data Entry • Next Steps • Parting Thoughts/Comments

  3. Welcome & Introductions

  4. ~ Housekeeping ~Logging into CSN

  5. Provider Portal • https://providerportaldev.iacsn.org

  6. Creating a New Account

  7. Register Your request will be sent to an administrator for approval.

  8. Why 5 Star Quality?Why Track Outcomes?Why Now?WHY – WHY – WHY???

  9. Casting the Vision ~ Full Citizenship

  10. Integration Frameworks Four & five star quality only exist when we as the disability community become invisible supports. opportunities barriers

  11. Wellness Dimensions (SAMHSA)

  12. Disability Agency – Led Roles Roles are centered around the individual’s disability. It’s not a disability; it’s a roadblock. All big cities have them, but people get to work on time every day. (Charlie Appelstein)

  13. Community – Led Roles Roles are centered around the individual’s values. Life is like a poker game. Even if you’re dealt a bad hand, you can still win the game. (Charlie Appelstein)

  14. The Baldrige Model of Performance Excellence Strategic (Above the Line) Leadership Strategic Performance Results Process Performance Results Person Served/ Stakeholder & Market Focus Strategic Planning Human Resource Focus Process Management Operational (Below the Line) Information & Analysis Adapted from BiE IN Baldrige Model Core Values

  15. Outcome Data Entry

  16. Client Listing

  17. Client Outcomes Overview

  18. ROI Outcome: Community Inclusion

  19. Community Inclusion Criteria (1) • Community Activity Types • Spiritual (i.e. church) • Civic (i.e. local politics & volunteerism) • Cultural (i.e. community events, clubs, classes) • Community-Based • Is the activity community-based and not sponsored by a provider agency? • Is the activity person-directed? • Is the activity integrated? • Measurement (captured annually in June) • Community Related Activity (3 times in the same activity type/year) • Exempt May/June Enrollment

  20. Community Inclusion Criteria (2) • Community Inclusion Activity Types • Spiritual (i.e. church) • Civic (i.e. local politics & volunteerism) • Cultural (i.e. community events, clubs, classes) • Checklist Sample • Is the activity

  21. Community Integration Data Entry

  22. ROI Outcome: Community Living

  23. Community Living Criteria (1) • Safe • Has safety equipment (i.e. smoke detectors) • No evidence of illegal activity (i.e. selling/using drugs) • Individual knows what to do in case of an emergency (or has 24-hour support/equivalent) • Free of health risks & Free of neglect & abuse (i.e. emotional, physical, verbal) • Affordable • No more than 40% of the individual’s income is spent on total housing needs • >40%, then clarifying questions • ICFs & RCFs are exempt

  24. Community Living Criteria (2) • Accessible • Allows for freedom of movement (i.e. no narrow doorways) • Supports communication (i.e. TDD) • Supports community involvement (i.e. able to reach job & community without use of paratransit/cabs if not supported by level of support) • Acceptable • Individual (not guardian) chooses where to live & with whom, if the individual has a guardian, should have input to the greatest extent possible • Past choices may limit choices, but should be acceptable at the point in time when choices are presented

  25. Community Living Criteria (3) • Measurement (change-based) • Meets Criteria (safe, affordable, accessible, acceptable) • Doesn’t Meet Criteria (not safe, affordable, accessible, or acceptable) • Unstable Housing (individual moves frequently, document is exempt & is considered not meeting criteria) • Homeless (nights spent on the street or in a homeless shelter)

  26. Community Living Criteria (4) • Checklist Sample

  27. Community Living Criteria (5) • Checklist Sample (cont.)

  28. Community Living Data Entry Current CSN information brought in if available!

  29. ROI Outcome: Community Employment

  30. Community Employment Criteria (1) • Employable • Level of Support Grid translates need into services • 18 – 64 with a level of support <5 • Not in Labor Force • 18 – 64 with a level of support 5 or 6 • Involved in a recognized training program (i.e. secondary school, post-secondary, Project SEARCH) • Individuals accessing Service Coordination for only general assistance • Individuals 65+ not choosing to work • Unemployed • Not engaged in employment

  31. Community Employment Criteria (2) • Reporting Week • 4 specific weeks are identified • Actual hourly wage & hours are reported • Measurement (captured quarterly) • Not in Labor Force • Employed 5+ hours per week & earning at least minimum wage • Employed Doesn’t Meet Criteria (works <5 hours/week or doesn’t earn minimum wage) • Unemployed

  32. Community Employment Criteria (3) • Checklist Sample

  33. Community Employment Criteria (4) • Checklist Sample

  34. FY16 Reporting Weeks • Q1 (7/1/15 -9/30/15) • Week of 8/2/15 • Q2 (10/01/15-12/31/15) • Week of 10/18/15 • Q3 (1/1/16-3/31/16) • Week of 1/24/16 • Q4 (4/1/16-6/30/16) • Week of 4/24/16

  35. Community Employment Data Entry Current CSN information brought in if available!

  36. ROI Outcome: Somatic Care

  37. Somatic Care Criteria • Types • Annual Physical • Somatic Care (visit to primary care physician or a walk-in clinic or ongoing appointments with physical health care physicians) • Measurement (captured annually in June) • Physical • Somatic Care • Exempt (May/June Enrollment) • Checklist Sample

  38. Somatic Care Data Entry

  39. Administrative Outcome: Staff Stability • Purpose – • establish adult clients per region • Develop a standardized method to implement pay for performance (P4P) incentives. • Staff Turnover Measure • Direct Support Staff turnover • Number of Clients Served (regardless of funder)

  40. Administrative Outcome – Staff Stability Data Entry

  41. ROI Outcomes: Putting it All Together • Participant Outcomes • Annual – (date occurred – 6/30) • Somatic Care • Community Integration • Quarterly – (Sunday – Saturday) • Employment • Ongoing/Changed-Based (date started – date ended) • Community Living • Administrative Outcomes • People in Ongoing Services by Region • Direct Support Staff Turnover

  42. Next Steps

  43. Next Steps • Provider Training (Last Week in October) • Independence • Coralville • Des Moines • Storm Lake • Develop CSN User Manual • Fix “Bugs” • Enter FY16 Q2 Data • Extract Data from CSN to Review/Verify

  44. Parting Thoughts/Comments?

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