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Florida Health Finder 2017-20XX

Join ISC, the original developer of FloridaHealthFinder.gov, for discussions on new ideas and plans for 2017. Discover key areas of impact, analytics, visitor surveys, website design improvements, and general enhancements. Share your feedback!

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Florida Health Finder 2017-20XX

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  1. transparency Florida Health Finder 2017-20XX Discussion and Feedback in health care

  2. About ISC Microsoft Partner & Cloud Solution Provider Based in Tallahassee, Florida In business for more than 25 years Original developer of FloridaHealthFinder.gov

  3. Thank you ISC is thankful for the opportunity to continue providing Florida Health Finder related services to the Agency

  4. Agenda Council members and staff are invited to ask questions and provide feedback at any time. • FloridaHealthFinder.gov Highlights • Q&A • Plans for 2017 • Q&A • New Ideas • Feedback & Discussion

  5. FloridaHealthFinder.gov Highlights

  6. Key Areas of Impact • Visitors • The “facility locator” feature is the most popular • Navigation • A number of Health Encyclopedia topics include cross references to the hospital comparison reports • The topical landing page approach is popular and provides new navigational paths • Devices • Newer technologies have emerged that make support for mobile devices possible in a standardized way

  7. Questions? Please ask!

  8. Plans for 2017 • Activities that are planned for 2017 include: • Focus groups that Tyler has/will discuss • Renewed attention to website visitor analytics • Additional surveys on the website • Gradual website improvement and re-design

  9. Analytics • Google Analytics • Detailed Log Reporting • Can target specific pages or visitor behaviors and report on them • May require some re-coding, so planning is important • Examples: • What is the most popular Health Plan related search? • Can we characterize visitors that are interested in appendectomy indicators?

  10. Visitor Surveys Where to place What questions to ask How to analyze and utilize?

  11. Website Design Improvements We’ll be updating the website to adopt “responsive UI” design, gradually These updates will allow us to conform website pages to multiple device form factors The usability of the website on mobile devices will be greatly improved

  12. Questions or Feedback? Please ask!

  13. New Ideas Areas of the website belong to the past Over the past 10 years we’ve come up with a lot of ideas What ideas do you have? We need to focus our efforts…

  14. Compare Care Improvement Navigation Age groups Reducing conditions/procedures Tabbed results No steps/filtering instead

  15. Mapping Proximity Search Interactive Maps Results by geo

  16. Phone Apps • Outdated and need updating for new Oses • Focus on a few use cases • Facility Locator • ???

  17. General Improvements • Better standardization of design elements • Fonts, icons, pictures, headings, colors, etc. • Simplification • Navigation • Presentation

  18. Questions or Feedback? Please ask!

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