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Job & Work Analysis. BMA 566 Session 2. Where We Are Going. Staffing strategy and its relationship with organizational effectiveness. Analysis of work and jobs: Rewards. Analysis of work and jobs: Content. Job Analysis. Types of jobs Traditional Evolving Flexible Idiosyncratic
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Job & Work Analysis BMA 566 Session 2
Where We Are Going Staffing strategy and its relationship with organizational effectiveness Analysis of work and jobs: Rewards Analysis of work and jobs: Content
Job Analysis • Types of jobs • Traditional • Evolving • Flexible • Idiosyncratic • Team-based • Telework
Types of Job Analysis • Job requirements • Competency-based • Job rewards
Job requirements matrix Job tasks Job context analysis KSAO oriented job analysis Job Requirements Job Analysis
Knowledge Skills Ability Other characteristics KSAOs KSAOs
Job description Job family Title Summary Task statements & dimensions Task importance Job context Date Results of Job Analysis
Results of Job Analysis • Job specification • Job family • Title • Summary • KSAOs • KSAO importance • Job context • Date
Methods Prior information Observation Interviews Task questionnaires Collecting Job Information
Collecting Job Information • Sources • Job analysts • Incumbents • Supervisors • SMEs
Purpose Scope Staff or consultant? Organization & coordination Communication Work flow & time frame Analysis, synthesis & documentation Maintenance Conducting Job Analysis
Two Major Types • Conventional • Quantitative
Conventional Methods • Direct observation • Individual interview • Group interview • Technical conference • Diaries/logs • Open-ended questionnaires
Quantitative Methods • Highly structured questionnaires • Position Analysis Questionnaire (PAQ) • Task inventories
Competency-Based Job Analysis • What is a “competency”? • Can span jobs • Job performance • Organizational success • Why use competencies?
Methods to collect competency information Issue of job-relatedness General competencies Job-spanning competencies Competency-Based Job Analysis
Job Rewards Analysis • Job rewards matrix • Rewards • Dimensions • Reward characteristics
Collecting reward information Reward dimensions Reward characteristics Job Rewards Analysis
Job-relatedness Written Process described Knowledgeable analyst Data sources Sample Task, duties & activities Most important tasks Entry-level competency levels KSAOs Court Cases
Other Legal Issues • UGESP • Validity studies • ADA
Judging Job Analysis • Reliability • Validity