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Business directory listings and customer reviews both play a crucial role in a businessu2019s success. Business listing sites help immensely with popularizing the business among potential customers while the business owner can always learn to use customer reviews to his businessu2019s advantage. This blog explains both aspects in detail.
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How to Leverage Business Directory Listings and Reviews for Success?
How to Leverage Business Directory Listings and Reviews for Success? For a customer to engage with your business, he first needs to know about it and then he has to decide that the products/services the business offers are worth his money. Business directory listings help with the ‘finding the business’ part while the customer reviews help with the ‘deciding whether it is worth it’ part.
You need to invest enough time into managing the listings and customer reviews for the success of your business. Here are some ways by which you can do that. Using Business Directory Listings Effectively Start with a Google Business Profile Find relevant business directory sites Enter accurate information Keep the information consistent across different listings Complete the listings Put effort into creating the content for the listings Keep updating the information Reply to reviews
Managing Customer Reviews Reply to reviews ASAP Curate personalized responses Have customer satisfaction as your main focus Try resolving issues mentioned in negative reviews Share the instances where you turned negative reviews into positive ones Maintain professionalism while replying to any type of review Encourage customers to leave reviews Read More
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