1 / 11

The Client

The Client. Chapter Five. The Whole Person. Perceptions of client problems Defining a problem. Defining “problem”: Two components. A description of the problem: situation, event, or condition that is troublesome A course of action leading to resolution. Categories of Problems.

loe
Download Presentation

The Client

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Client Chapter Five

  2. The Whole Person • Perceptions of client problems • Defining a problem

  3. Defining “problem”: Two components • A description of the problem: situation, event, or condition that is troublesome • A course of action leading to resolution

  4. Categories of Problems • Developmental vs. situational • Hierarchical needs • Needs created by social change • Environmental influences

  5. Developmental vs Situational • Developmental needs are often predictable Example: Erikson’s Eight Stages of Man • Situational needs are related to where the individual is at a particular time

  6. Hierarchical Needs: Maslow • Self-actualization • Self-esteem • Social • Safety • Physiological

  7. Societal Changes Create problems due to • Rapid social changes • Breakdown of traditional forms of society • Conflicts between old and new values.

  8. Defining “client” • Individual • Small group • Geographic area

  9. Getting Help • Self-referral • Referral by others • Involuntary placement • Inadvertent services

  10. Barriers • Problem difficulty • Embarrassment • Hesitant to self-disclose • Culture • Money • Fear

  11. Client’s Perspective • Expectations influence evaluation • Satisfaction tied to concrete outcomes

More Related