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Cross-Cultural Coaching

Cross-Cultural Coaching. Rebecca Sprengel International Communication info@international-communication.org. Coaching: what it is NOT. Psychiatry: medical expertise to treat severe mental illness

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Cross-Cultural Coaching

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  1. Cross-Cultural Coaching Rebecca Sprengel International Communication info@international-communication.org www.international-communication.org

  2. Coaching: what it is NOT • Psychiatry:medical expertise to treat severe mental illness • Therapy / counselling:help a patient heal wounds from the past and look for causes behind problems • Mentoring:giving advice and possibly “opening doors” for protégés • Management consulting:providing expertise and hard facts within a specific industry • Traditional Training:top-down knowledge; agenda set by trainer www.international-communication.org

  3. COACHING IS... • Finding practical and creative solutions to concrete problems • “The art of facilitating the unleashing of people’s potential to reach meaningful, important objectives.”P. Rosinski • Coaching deals essentially with the present and the future www.international-communication.org

  4. Cross-Cultural Coaching is.. A tailor-made learning framework delivered by the coach in which • The coachee places experience • The coach places learning methods and intercultural expertise Concrete, realistic and achievable goals determined by coachee & agreed with coach www.international-communication.org

  5. COACHEE • Cultural + psychological profile (i.e.MBTI) • Willingness to introspect and change: • Where am I now • Where would I like to be • Given these answers, what goals do I need to set myself • How can I achieve and sustain those goals www.international-communication.org

  6. SMART PERSONAL LEARNING PLAN (PLP)specific . measurable . agreed . realistic . timed My SMART development goal: The project plan to achieve this goal: www.international-communication.org

  7. REFLECTION NOTE 1.Exactly what happened and why did it happen in that way? 2. How did you behave, think and feel as it was happening? 3. What were the main learning points from this experience? 4. What will you do differently as a result of this reflection? www.international-communication.org

  8. Needs to know about: Behavioural psychology Adult learning Organisational change Various models: TA, NLP Needs to master: IC knowledge / experience Coaching expertise Establishing and working with coachee profile Juggling between process and expert facilitator CROSS-CULTURAL COACH www.international-communication.org

  9. COACHING SESSION • Progress check on agreed action points • Coachee’s items for agenda • Agree on priority, duration and link with overall goals • Coaching intervention • Coachee sets next action points • 360° feedback on present session www.international-communication.org

  10. ADVANTAGES OF C-C-C • Knowledge / experience loop • Find practical & creative solutions to concrete challenges • Increase ability to cope with & welcome change • Gain insight into oneself • Set realistic and concrete goals • Recognise and manage stress • Modify & develop interpersonal skills • Understand, predict and alter communication patterns • Improve learning strategies • Develop intercultural sensitivity • Acquire coaching skills to develop staff www.international-communication.org

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