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NAW Large Company CEO/COO Roundtable

NAW Large Company CEO/COO Roundtable. Today’s Challenges: Investing In People What Are Your Potential Employees Looking For? Howard Coleman MCA Associates. What Are Your Potential Employees Looking For?. Potential Employees = X + Y X = Personal Attributes Y = Workplace Values.

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NAW Large Company CEO/COO Roundtable

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  1. NAW Large Company CEO/COO Roundtable Today’s Challenges: Investing In People What Are Your Potential Employees Looking For? Howard Coleman MCA Associates

  2. What Are Your Potential Employees Looking For? Potential Employees = X + Y X = Personal Attributes Y = Workplace Values

  3. What Are Your Potential Employees Looking For? 2-Way Street? X Y

  4. What Are Your Potential Employees Looking For? • Four Generations In Workforce • Traditionalists • Baby Boomers • Generation X • Generation Y – Millennials • Attitudes & Values

  5. What Are Your Potential Employees Looking For? Traditionalists • Loyalty & Discipline • Respect for Authority • Scarcity & Austerity • Practical • Dedicated • Self Sacrifice • Lead by Hierarchy

  6. What Are Your Potential Employees Looking For? Baby Boomers • Expectations of High Success • Self-Motivated • Workaholics • Optimistic • Driven • Team Oriented • Lead by Consensus

  7. What Are Your Potential Employees Looking For? Generation – X • Skeptical • Personal Initiative • Self-Reliant, Solo Tasks • Balance & Flexibility • Less Hierarchical • Lead by Competence

  8. What Are Your Potential Employees Looking For? Generation – Y • Technology • Collaborative Teams • Less Self-Reliant • Autonomy • Relationships (Supervisors & Co-Workers) • Clear Goals & Direction • High Expectations (Value on Self-Fulfillment) • Coaching & Mentoring • Experiential Activities • Loyalty (?)

  9. What Are Your Potential Employees Looking For? Early Conclusions/Themes • Failures due to different hierarchies of workplace values • Narrower differences between Gen-X and Gen-Y

  10. What Are Your Potential Employees Looking For? • Recognize What Motivates The Individual • Understand Workplace Values

  11. What Are Your Potential Employees Looking For? “The companies that stand out are those that provide for their employees and their community just as much as they provide for their customer”.

  12. What Are Your Potential Employees Looking For? “Nothing is more rewarding than knowing that what you do for a living positively affects the lives of others within your community or country, or even the world. Nonetheless, tuition reimbursement, health insurance and bonuses are what drew me to this company”

  13. What Are Your Potential Employees Looking For? Salary Benefits Professional Growth & Advancement Company Leadership, Reputation, & In-House Training Programs Philanthropic Efforts Courtesy: Robert Half International

  14. What Are Your Potential Employees Looking For? “The Edge” “Fit” To Company Culture & Job

  15. What Are Your Potential Employees Looking For? The 4-Steps To Finding “Qualified” People • Knowledge (acquired) • Skills (learned) • Personal Attributes & Attitude (Behavioral Style) • Personal Interests, Workplace Values & Attitudes

  16. What Are Your Potential Employees Looking For? Personal Attributes & Attititudes • Achievement Factors (results) • Task/Detail Factors (analysis of data) • Selling Factors (selling propensities) • Reliability Factors (consistency)

  17. What Are Your Potential Employees Looking For? Achievement • Challenge/Competitiveness • Results/Goal Orientation • Self-Direction • Self Confidence • Persuasiveness/Influence

  18. What Are Your Potential Employees Looking For? Task/Detail • Information/Fact Gathering/Analysis • Paperwork/Reports

  19. What Are Your Potential Employees Looking For? Selling Propensities • Closing • Handling Objections • Listening • Presentation/Communication • Prospecting/Rejection • Servicing (after the sale)

  20. What Are Your Potential Employees Looking For? “Take-Away” • Get to the “core” of the individual • Understand what it is that you will have to offer the potential employee - recruiting, “on-boarding experience” and continued development.

  21. What Are Your Potential Employees Looking For? Workplace Values & Attitudes • Passion for certain values that drive behavioral style • “Hidden Motivators” • “How” They Will Perform

  22. What Are Your Potential Employees Looking For? Value (Drive) The Hidden Motivators KnowledgeConcept driven, likes to learn MoneyMonetary reward driven HarmonyLack of conflict, pleasant environment, family atmosphere Helpfulness People interaction, assisting PowerLikes to control destiny/direction Order Likes structure, following rules

  23. Workplace Values Sales Position Financial Services Co.

  24. Workplace Values Graph Sales Position Financial Services Co.

  25. Norms & Comparisons

  26. What Are Your Potential Employees Looking For? Personal Attributes & Attitudes • Achievement Factors (results) • Task/Detail Factors (analysis of data) • Selling Factors (selling propensities) • Reliability Factors (consistency) Data base: Sales Position – Financial Services Co.

  27. Comparison: Examinee/StandardSales Position: Financial Services Co.

  28. What Are Your Potential Employees Looking For? “New Hire, Time To Productivity”

  29. What Are Your Potential Employees Looking For? A Practical On-Boarding Process • Get relevant • Get simple • Communicate a strong set of values • Get your message on-line • Make your website snazzy & high-tech • Get them to respond with an appropriate action • Trade schools and college campuses • Be courteous

  30. What Are Your Potential Employees Looking For? A Practical On-Boarding Process • Show them how they can grow • Career Pathing • Mentoring, coaching & feedback (performance values)

  31. What Are Your Potential Employees Looking For? Performance Values • Individual initiative or consensus building? • Speed or careful deliberation? • Preferred method of communication? • How are decisions arrived at? • Communicating actions? To Whom?

  32. What Are Your Potential Employees Looking For? A Practical On-Boarding Process • Teaming • Don’t make them “pay their dues” too long • Pay attention to them • Have them “hit the ground, running” • Harness the best information technologies

  33. What Are Your Potential Employees Looking For? Summary • A Two-Way Street • Personal Attributes and Workplace Values are what each side should be looking for. • Your Offerings and On Boarding Experience • What will you do to attract potential employees and go about understanding who they are. • Provide the necessary opportunities for development and integration into the performance values of your company.

  34. NAW Large Company CEO/COO Roundtable What Are Your Potential Employees Looking For? THANK YOU!

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