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TOPIC DEFENSE MECHANISMS

TOPIC DEFENSE MECHANISMS. Dysfunctional employee behaviors designed to compensate for personal or professional inadequacies or insecurities Psychological self-protection in the workplace. COMPENSATION

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TOPIC DEFENSE MECHANISMS

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  1. TOPIC DEFENSE MECHANISMS

  2. Dysfunctional employee behaviors designed to compensate for personal or professional inadequacies or insecurities • Psychological self-protection in the workplace

  3. COMPENSATION Trying to make-up for something negative in your personal life with something positive in your professional life

  4. CONVERSION Work → physical problems

  5. DISPLACEMENT Taking out your anger at person A on person B

  6. FANTACIZING Living in a daydream world

  7. FIXATION It hurts so good

  8. IDENTIFICATION Success by proxy

  9. FLIGHT Escaping reality frivolously

  10. NEGATIVISM Mask for idealism & coping with disappointment

  11. RATIONALIZATION Salving our conscience

  12. WITHDRAWAL Protective cocooning

  13. ORGDRAMA

  14. OD #1. RODERICK WELLER HomefareStores warehouse maintenance supervisor

  15. Explain how Rod exhibited the following defense mechanisms:

  16. Spends lunch hour talking to employees about dept. conflicts (fixation) Loses his temper and fires someone; justifies it on grounds that the employee commuted a long distance to work each day (rationalization)

  17. Skips out of warehouse when things get especially hectic & stressful (flight) Sometimes goes home early with a bad headache after conflict episodes (conversion)

  18. Yells at forklift operators whenever one of their buddies misses work (displacement) Talks about winning the bowling league at least once a day (fantasy)

  19. Takes up the same hobbies as Jackie, the warehouse manager (identification)

  20. What should the company do with Rod? (They already have)

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