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Partnership and Engagement. Staff and student training: Finding the right fit. Partnership and Engagement. ‘ Aha’ moments! Experts don’t always know best! (You already know your aims; but what about those of your stakeholders ?)
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Staff and student training: Finding the right fit
Partnership and Engagement • ‘Aha’ moments! • Experts don’t always know best! (You already know your aims; but what about those of your stakeholders?) • One size doesn’t fit all. (How will your requirements shape your approach?)
Partnership and Engagement • Define your objectives • Who are your audiences? • What do you want them to know about? • What do they want?
Partnership and Engagement • Stakeholder and requirement capture • Who are your stakeholders? • How will you capture their needs? • How will you translate their ideas into action?
Partnership and Engagement Who needs to know what? UCL stakeholder needs workshop:
Partnership and Engagement • UCL training needs assessment
Partnership and Engagement • LSE training needs assessment
Partnership and Engagement • In groups: • What do your audience need to know / do differently?
Partnership and Engagement • Iterative development of content • Diverse internal stakeholders • Consultants • Senior management • … Others?
Partnership and Engagement In groups: Whose opinion do you need to seek?
Partnership and Engagement The ‘what’ shapes the ‘how’ • Posters • Emails • Social media • Website • E-learning • Taught course • Workshop • Work shadowing • Practical experience • What training formats are best suited to your audience and context? • What are the options? AWARENESS Training formats TRAINING KNOWLEDGE
Partnership and Engagement £ • Some considerations when picking a format: • Budget. • Number of people. • Audience: roles, diversity, existing levels of knowledge, etc. • Learning preference of audience (e.g. knowing vs doing). • Logistical issues: software compatibility, space availability, etc. • Accreditation / testing if relevant.
Partnership and Engagement In groups: What format would work best for your scenario?
Partnership and Engagement Developing and evaluating options • Range of proposals / providers. • Matrix of options. • What are your priorities / assessment criteria? • Who decides? How? • Cost: £0 - £22k depending on requirements
Partnership and Engagement … what’s the issue? • TOPICS: • Sustainability • Energy • Waste • Water • Resources • Transport • Procurement • Emergencies … and UCL … and you
Partnership and Engagement Click to reveal Navigate Voice-over
Partnership and Engagement Key environmental impacts. • Why are we tackling this? • What’s LSE already doing? • How can you play your part?
Partnership and Engagement Granularity? • Measuring impact • Performance data (e.g. energy reduction.) • Uptake • Number of participants, test scores, etc • Engagement • Attitude / understanding; feedback; website traffic; new Green Champions. Log-ins? Attendance register? Surveys? Focus groups?
Partnership and Engagement In groups: What are you going to measure? How?
Partnership and Engagement What else does your training link into? Comms campaigns, initiatives, etc.
Partnership and Engagement • Group discussion: • What training have you delivered already? • Who to? What was it? Add your sticky note here!
Partnership and Engagement Group discussion: Final thoughts