Chapter 11

2. Chapter 11 Contemporary Leadership Theories © 2010 Jones and Bartlett Publishers, LLC

3. Learning Outcomes After completing this chapter, the student should be able to: • Define transformational leadership. • Identify the similarities and differences between transformational and transactional leadership approaches. • Discuss the appropriate application of transformational leadership style in the contemporary work environment. • Examine transformational leadership in the health management setting. • Define charismatic, visionary, and servant leadership. • Identify characteristics common to charismatic, visionary, and servant leaders. • Discuss the affect of charismatic, visionary, and servant leadership on organizational outcomes and the attainment of strategic organizational goals. © 2010 Jones and Bartlett Publishers, LLC

4. Transactional vs. Transformational • Transactional leadership is directed toward task accomplishment and the maintenance of good relations between the leader and subordinates through consideration of performance and reward. • Transformational leadership is directed toward the influence and management of institutional change and innovation through revitalization and vision (Dessler, 1998) © 2010 Jones and Bartlett Publishers, LLC

5. Characteristics of Transformational Leaders • Identify themselves as change agents • Exhibit courage • Trust people • Value driven • Value life-long learning. • Possess the capability to face complexity, ambiguity, and uncertainty • Imaginative, creative, innovative, and visionary. © 2010 Jones and Bartlett Publishers, LLC

6. Other Transformational Leadership Approaches • Symbolic leader • Super-leadership © 2010 Jones and Bartlett Publishers, LLC

7. Need for Transformational Leadership in the Healthcare Industry • Globalization • Improve quality while containing costs • Nurse-case management programs • Infusion of new technology • Alternative therapies • Seek to make healthcare workers to be part of the solution (empowerment) © 2010 Jones and Bartlett Publishers, LLC

8. Charismatic Leader Charismatic leaders are individuals who exhibit: • High levels of self-confidence, • High levels of trust in subordinates, • high expectations for subordinates, • Ideological vision and purpose through personal example. © 2010 Jones and Bartlett Publishers, LLC

9. Attribution Theory of Leadership Attribution theory of leadership focuses on traits that people consider when they characterize a person as a leader: • Subjective nature of leadership, • The charismatic qualities of the leader, and • Transformational behavior of the leader. Remember that attribution is based on perceived, not actual, determinants, and that leadership is merely an attribution that people make about other individuals. © 2010 Jones and Bartlett Publishers, LLC

10. Visionary Leadership Visionary leaders are able to develop, communicate and foster change or transformational ideas toward the accomplishment of organizational goals through the commitment of resources and infusion of available talents. The visionary leader manages the transformational change. © 2010 Jones and Bartlett Publishers, LLC

11. Servant Leadership Servant leadership is an approach to managing people that begins with a “clear and compelling vision that excites passion in the leader and commitment in those who follow” (Blanchard & Hodges, 2003). A leader who seeks to serve. © 2010 Jones and Bartlett Publishers, LLC

12. Emotional Intelligence Emotional intelligence (EI) involves the self-assessment of one’s own feeling and the feeling of others to guide one’s own thinking and action. © 2010 Jones and Bartlett Publishers, LLC

13. Emotional Intelligence Five characteristics: • Self-awareness • Self-management or regulation • Self-motivation • Empathy or social awareness • Social skills © 2010 Jones and Bartlett Publishers, LLC