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Finding the 19TH Hole

2. Taking Inventory. Thirty years experience managing riskBroad property

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Finding the 19TH Hole

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    1. Finding the 19TH Hole Where Do We Go Next?

    2. 2 Taking Inventory Thirty years experience managing risk Broad property & liability coverage Strong financial position (mostly) Great ability to identify risk Well developed risk control programs Well developed claims management programs Loyal members Understand political process Other??

    3. Better Analytics I had been to school… and could say the multiplication table up to 6 X 7 = 35, and don’t reckon I could ever get any further than that if I was to live forever. I don’t take no stock in mathematics anyway.

    4. Taking Inventory (cont’d) Data management / technology A lot of gray hair Other??

    5. Taking Inventory (cont’d) Commercial competitors (are they a threat?) Other pools Paradigm shift Other??

    6. What do Your Members Want? Predictable costs Low costs

    7. Other Key Risks Economic slowdown Cash flow/liquidity risk Technology failure Failure to attract/retain talent Political risk and uncertainty

    8. Is There a Plan to Address the Risk? Economic slowdown Cash flow/liquidity risk Technology failure Attract & retain talent Political risk & uncertainty

    9. Is There a Plan to Address the Risk? Economic slowdown Cash flow/liquidity risk Technology failure Attract & retain talent Political risk & uncertainty

    10. Incremental Enhancements Better identification of member needs On-line training Webinars Training partnerships Greater support for stressed members

    11. Incremental Enhancements (cont’d) OTS to purchased underwriting systems Enhanced use of pool websites Use of contractor-supplied services

    12. More Ambitious Changes Group data system Credit enhancement facility Invite others to pool training Collaboration with others for claims administration Inmate healthcare cost Other??

    13. Non-Hazard Risks – Critical Questions

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