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AV4 Customer Order Management for Avon Representatives

AV4 Customer Order Management for Avon Representatives. Features. Maintain Customer Information Enter and Print Customer Orders Stores Customer Order History Produces Order / Invoices 19 Reports Available Track Expenses Product History Email Order / Invoices Online order entry.

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AV4 Customer Order Management for Avon Representatives

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  1. AV4 Customer Order ManagementforAvon Representatives

  2. Features • Maintain Customer Information • Enter and Print Customer Orders • Stores Customer Order History • Produces Order / Invoices • 19 Reports Available • Track Expenses • Product History • Email Order / Invoices • Online order entry

  3. Main Menu Starting point for all features

  4. Add a Customer • Enter the customer demographic data • All information is optional • Two addresses available • Three phone numbers • Free form comments • Award point tracking • Business helper feature

  5. Add a Customer

  6. Find an Existing Customer • Enter customer name • Enter any other demographic data • Partial information is allowed • The search will find all customers that match the criteria • Navigation between found customers is done with the left/right arrows on the customer update screen

  7. Customer Search This search will find Jane Doe based on Jane & D & Reno being entered.

  8. Order / Invoice Entry • Enter each item ordered • Program will auto fill most information based on product number • Order quantity and Price quantity – To support 2 for 1, 3 for 1 or any combination • Line Item Discounts / Order Discounts • Backorder Support

  9. Order / Invoice Entry

  10. Products • Supports automatic capture of product information as orders are entered. • Has ability to import 3rd Party campaign product databases • Tracks inventory • Optional ‘look for lower price’ feature

  11. Products

  12. Program Options • Your demographic data • Processing charge dollar amount • 2 Tax Rates available • Points • Extra charges (S&H, Alaska/Hawaii surcharges) • Screen / Report Fonts

  13. Options

  14. Reports • Order / Invoices • Campaign Totals • Order Summary • Campaign Summary • Customers • Labels • 13 more reports

  15. Report Screen

  16. Order / Invoice

  17. Expenses • Amount due Avon • Internal expenses – items such as brochures, bags… • External expenses – items such as stamps, printer paper … • Mileage tracking

  18. Expenses

  19. Histories • Find who order a product • By product number • By description • By shade / fragrance • By size • Print history report

  20. Histories

  21. Histories

  22. Utilities • Delete Customers/Orders/Products • Export database information • 3rd Party product database import • Delivery • Payments In Full • Payments by Order • Set / Reset customer flags

  23. Utilities

  24. Customer History • Campaign Totals • Order Details • Ability to Print campaign totals • Ability to print order details

  25. Customer Campaign History

  26. Customer Order History

  27. Computer Requirements • Windows (98, ME, XP) • 30 MB Hard Drive Space • 32 MB Ram for best performance • Printer

  28. Contact Information • www.SierraSoftLtd.com • excalibur@av4.com • 620.212.9762 • SierraSoft Ltd710 Avondale LaneAurora IL 60504

  29. Thank You

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