Becoming a Landlord

1. Becoming a Landlord Part I: Housing Development Ending Homelessness: The Time is Now National Alliance to End Homelessness, 2007

2. Central City Concern Providing pathways to self-sufficiency through active intervention in poverty and homelessness

3. About CCC • Formed in 1979 • Operates continuum of affordable housing in Portland, Oregon integrated with healthcare, addictions treatment, recovery support, and employment services • Over 15,000 low-income and homeless individuals access services annually 8NW8, 60 studio & 120 SRO units; new construction; alcohol & drug free; perm & transitional; other program Residents in the community room

4. CCC Housing • 21 residential buildings with 1,268 units • 161 under renovation; 200 under development • 934 (71%) are Alcohol and Drug Free Community (ADFC) housing • 93 ADFC family units • 841 Single Room Occupancy (SRO) ADFC units • 375 non ADFC SRO units Estate Bldg, before; now being rehabbed & adding two stories Estate after; 191 units, perm and transitional; alcohol and drug free, other program

5. CCC Housing for families • 93 units of supportive ADFC housing for families: • Alpha Apartments • Cambridge Court • Interstate Crossing • Longbourn House • Sunrise Place • Taggart Manor • Units are part of the FAN network, a collaborative of community partners Photos by Michael Mathers Sunrise Place; 10 units; transitional housing-families in recovery, all Supportive Housing Program subsidy Sunrise interior w/ residents

6. Benefits of Ownership Meeting your Mission: Getting your Clients Housed • Enhance control of screening criteria and appeals • Expedite move-ins • Control building conditions, maintenance • Eviction prevention Biltmore Hotel, 76 SRO units, all Section 8, no program supports

7. Benefits of Development Building Community to Meet the Need • Make design decisions that work for the population and enhance building community • Set rents • Determine Services Hatfield Bldg, 106 SRO units; all Section 8; all alcohol and drug free CCC provides acupuncture in treatment & health services

8. Evaluating Risk & Responsibility • Understand & Evaluate Risks • Consultants can help here Ownership • Like the difference between being a homeowner and renter when the frig goes out • Obligations to tenants, lenders, and other funders and investors Hotel Alder, 99 SRO units; mixed Section 8 and rental; mixed alcohol & drug free and non

9. Evaluating Risk & Responsibility Development • First risk considerations are financial • Also staffing and legal… which in the end are also financial • Do you have staff that can plan and implement the vision? • Great partners are key, but ultimately you are legally responsible CCC’s Family Latino Outreach & Addictions Treatment program staff. FLOAT addresses the needs of Latino individuals and families struggling with homelessness, chemical dependency and mental illness

10. Creating your Concept • Have consensus internally about what you want and what you need • Who, exactly, do you want to serve • What is their ability to pay rent • Can they qualify for the rent subsidies and funding requirements of the building • What are the service and management needs Housing Rapid Response houses chronically homeless persons who have repeat contact with police or jail. Rich Building, 42 SRO units, managed by CCC, closing 12/31/07

11. The Development Team • At a minimum, you’ll sign contracts with: • Development consultant • Architect • General contractor • Attorney & Accountant • Property manager • Other Partners • Investor • Lender • You exert tremendous control over the quality of the outcome at this stage Hooper Detoxification Center includes the CHIERS outreach van, Sobering Station, and sub-acute Detoxification Program

12. The Development Team • Ideally, your team will: • Coach you through the process • Be your advocate • Enhance the end product • Pick your team • Get recommendations • Do a Request for Proposals • Interview • Check references • Review experience of firm and staff proposed • Sign the right contract Letty Owings Center, residential alcohol & drug treatment for pregnant & parenting women LOCresidents

13. Owner’s Representative • Your role on the team is the owner’s representative • You are the boss • You are the one after the grand opening left to make it work • Represent the interests of your organization • Represent the needs of your future tenants • A good development team will be your advocate in these roles as well Old Town Clinic provides primary health care for homeless & low income people

14. Henry Building, 153 SRO units; mixed programs include Recuperative Care Program funded by hospitals for homeless patients post-hospitalization; also Veteran’s Program RCP staff Owner’s Representative • It is vital that you succeed in communicating to your team who will live here and how they live • Hold at least one initial team meeting where this is the only agenda item • If there are comparable projects near-by, a tour is ideal • Throughout the project, coordinate input from clients, service providers, property managers

15. Financing • The pressure to modify your concept will come as financial pressures arise • The work you did in the Concept Phase is vital here • Know what you want vs what you need • Especially in operating costs, don’t chip away at staffing, reserves, etc. Shoreline Building, 62 SRO units, alcohol & drug free; recently home to employment related program CCC’s WorkSource provides employment resources for Portland’s Westside, specializes in homeless, veterans, prisoner re-entry

16. Traci Manning Director of Housing Central City Concern 503-525-8483 tmanning@centralcityconcern.org www.centralcityconcern.org CCC Business Enterprises provide training to formerly homeless clients & generate revenue Second Chance Thrift Store; Clean & Safe crew (above)