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LANDLORD SUPPORT

Registered providerSet up in 2002 by eight Walsall TMO'STransferred 1828 homes from Walsall council 2003.. WATMOS COMMUNITY HOMES. WATMOS has a fundamental commitment to Tenant Management.We are committed to empowering Tenants and Residents to enable meaningful community control over services an

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LANDLORD SUPPORT

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    1. LANDLORD SUPPORT NFTMO CONFERENCE 2010 Ursula Barrington WATMOS COMMUNITY HOMES

    2. Registered provider Set up in 2002 by eight Walsall TMO’S Transferred 1828 homes from Walsall council 2003. WATMOS COMMUNITY HOMES

    3. WATMOS has a fundamental commitment to Tenant Management. We are committed to empowering Tenants and Residents to enable meaningful community control over services and estate regeneration. THE PARTNERSHIP

    4. Delegated responsibility manage and maintain their individual estates via a management agreement Responsible for employing their own staff Responsible for managing budgets any surplus retained by the TMO. TMO’S

    5. Eight TMO representatives Four independents Overall group control rests with TMO’s. Supportive partnership Board

    6. Executive Human resources Information Technology Finance Asset management Housing- quality assurance, performance management , tenant scrutiny Administration Central Team

    7. Marketing and communication Learning and development Central Team

    8. Executive overall strategic direction regulatory legal Central team support services

    9. Asset management planned maintenance void inspections post and pre inspection surveying services Central team support

    10. Human Resources polices and procedures advice and guidance Information Technology systems maintenance Central team support

    11. Finance overall group external audits polices and procedures Central Team Support

    12. Housing legal polices/procedures changes in legislation monitoring and assistance co-ordination group managers meetings Central team support

    13. quality assurance, performance management tenant scrutiny group tenant involvement Central team support

    14. Marketing and communication overall group strategy assistance guidance Learning and development joint funding post governance succession Central team support

    15. Chairs group TMO consultative committee Mentoring Sharing good practice Partnership working- strategic objections PEER SUPPORT

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