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Dr Mike Walton Harvey Group Practice, St Albans

Streamlining Processes - or How Docman Has Made Me Healthier, Wealthier and Guaranteed to Live Longer!. Dr Mike Walton Harvey Group Practice, St Albans. Once Upon A Time…. 1992 – Training Practice – EMIS new person in the room twice as much work paper-heavy Mid-late 1990s – LabLinks

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Dr Mike Walton Harvey Group Practice, St Albans

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  1. Streamlining Processes- or How Docman Has Made Me Healthier, Wealthier and Guaranteed to Live Longer! Dr Mike Walton Harvey Group Practice, St Albans

  2. Once Upon A Time….. • 1992 – Training Practice – EMIS • new person in the room • twice as much work • paper-heavy • Mid-late 1990s – LabLinks • 2000 to date • Paper-Light • Windows architecture • System Scanning Applications • Interoperability Docman National Conference 2012

  3. What We Wanted… Seamless integration with existing clinical systems Ease for Staff Ease for Doctors Reliable Affordable Expandable Appropriate Training Excellent Support Docman National Conference 2012

  4. What We Were Offered… • Driver – Electronic Discharge Summaries • PCT sought a solution, funds • Local Meetings • PMs, GPs, Admin Staff • Training Roll-Out • Standard offer • Extra from PCT Docman National Conference 2012

  5. What We Got… Training in Summer 2011 Rapid Phased implementation Staff Roles Constant Learning Don’t underestimate the time needed! Team involvement Springboard into new changes Docman National Conference 2012

  6. Streamlined for Clinicians? • Clinician Perspective • Once filed, visible to all • Logical categorisation • Easier to share, annotate, clarify • Opportunity to direct to correct clinician • Audit trail • Rapidly available • Disseminated access (branch, hot-desking, home) • Locums Docman National Conference 2012

  7. Streamlined for Admin Staff? • Administrative Perspective • Winners and Losers • Batch Scanning • IntelliSense • System Integration • Workflows/Teams • Potential for broader use (eg Library) Docman National Conference 2012

  8. The Challenges • Time Requirements • Different Speeds • Different Enthusiasm • Batch Manager • Human Error • IntelliSense • Directing to Correct Doctor • System Administration Docman National Conference 2012

  9. Did We Get What We Wanted?                      Seamless integration with existing clinical systems Ease for Staff Ease for Doctors Reliable Affordable Expandable Appropriate Training Excellent Support Docman National Conference 2012

  10. Thank You

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