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BMA505: The Human Frame Leadership (Class # 4) . Winter, 2006. Tonight’s agenda. Frames and framing Human Resource Frame: introduction Case: Men’s Wearhouse Team meetings. What is a frame?. Window: An aperture that let’s you see and do things
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BMA505: The Human Frame Leadership (Class # 4) Winter, 2006
Tonight’s agenda • Frames and framing • Human Resource Frame: introduction • Case: Men’s Wearhouse • Team meetings
What is a frame? • Window: • An aperture that let’s you see and do things • What you can see or do depends on the window you use
What is a frame? • Window: • An aperture that let’s you see and do things • What you can see or do depends on the window you use • Tool: an implement for performing tasks • Important to have right tool for job • Skill matters: having a tool isn’t the same as knowing how to use it
What is a frame? • Window: • Tool: an implement for performing tasks • Perspective: a set of related ideas, a story-line, that gives order and meaning to disparate bits of data
Perspective: an example • A a a and man bar beer into down for walks sits asks • A man walks into a bar, sits down, and asks for a beer
Reframing: Choosing to view the same thing from more than one perspective
Reframing: Some say love, it is a river, that drowns the tender reed. Some say love, it is a razor, that leaves your soul to bleed. Some say love, it is a hunger, an endless, aching need. I say love, it is a flower, and you its only seed. Lyrics by Amanda McBroom
A Human Resource View • Metaphor: Extended family • Leader: servant, catalyst • Change strategy: build relationships, listen, educate, be open, empower others • Focus: skills, attitudes, teamwork, communications
A Human Resource View • Metaphor: Extended family • Leader: servant, catalyst • Change strategy: build relationships, listen, educate, be open, empower others • Focus: skills, attitudes, teamwork, communications
Men’s Wearhouse • What are the central concepts and assumptions of the human resource perspective? • How has Men’s Wearhouse been so successful in a competitive, declining industry?
HR Practices • Develop and implement HRM strategy • Hire the right people • Keep them • Invest in them • Empower them • Promote diversity
Investing in people • Would similar practices work in other industries, or is there something special about retailing? • Would these practices work in your workplace?